Oki 10e user manual Purchasing Supplies, Warranty Service, Ways to Purchase

Page 40

Purchasing Supplies

Before you order, know your printer model number (see the front of the printer) and have the correct part number and description of the item.

Ways to Purchase

Consult the dealer where you purchased your printer.

Consult an Okidata authorized sales or service dealer.

Call 1-800-OKIDATA for the nearest Authorized Sales and Service location. Have your ZIP code ready for our Customer Support Representatives.

Check office supply catalogs or your local stationery store. Most carry OKI brand supplies.

Warranty Service

Your printer is warranted for one year from date of purchase except for the printhead (LED imaging array), which is warranted for a period of five years from date of purchase. If your printer hardware should fail during the warranty period, you have the option of returning it, shipped prepaid to OKIDATA or an authorized service center, or using the overnight exchange procedure (U.S. and Canada only). See the list of OKIDATA Service Centers or call 1-800-OKIDATA for the location of the nearest authorized Okidata service dealer. Have your ZIP code ready. See Limited Warranty and Overnight Exchange in this section for more information.

E-40

Image 40
Contents User Manual Okidata Contents Service and Support Consumables FeaturesOptions Page Power Light Using the Front Operator PanelOperating Your Printer Okipage 10e Front Operator Panel Reference Slow blink Off Blink Ready Manual Error Green Feed Red Amber Meaning Ready Manual Error Green Feed Red Amber Ready Green User Options/Switch Function Okipage 10e Function ReferenceResume printing on line Changing the Menu Settings Using the Printer Menu SetupResetting the Menu Using Power Save to Minimize Warm-up TimeMaintenance Menu Using Special Print MediaPrinting the Menu Printing a Special Document Enhancing Print Quality Printing EnvelopesSelecting Envelopes Printing Transparencies and Adhesive LabelsUsing Recycled Print Media Guidelines for Transparencies and LabelsPage Printer Maintenance Replacing The Toner CartridgeReplacing the Image Drum Cartridge Toner Cartridge LifeCleaning the LED Array Image Drum Cartridge LifePage Printing a Cleaning Page Problem Solving Clearing Paper JamsPage Page Page Print Quality Problems Page Software Problems Page Page Hardware Problems Service and Support Okidata OnlineYour Dealer Okidata Customer Service RepresentativesOkidata Customer Support Center Purchasing Supplies Warranty ServiceWays to Purchase Okidata Service Centers Okidata Service Center LocationsChile Peru Index Change DrumPage