Your Dealer, Okidata Customer Support Center

Your Dealer

Consult the store where you purchased your printer, or call 1-800-OKIDATA for the location of the nearest authorized Okidata service dealer. Have your ZIP code ready.

•Proof of purchase is required for warranty work. Be sure to retain your purchase documents.

•Prices and minimum charges may vary.

The Okidata Customer Support Center

For customer service, call 1-800-OKIDATA. The Okidata Information System Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with:

•Basic printer operating procedures

•Sales and service referrals

•Parts and consumable referrals

•Product information

Okidata Customer Service

Representatives

Agents are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your printer, so you can describe your problem accurately. Our customer service representative are trained on all current OKI products. They can answer your questions regarding:

•Installation of your printer

•Determination of printer issues

•Consumer relations

•Availability and installation of printer drivers. (CSRs are not trained to provide assistance with the use of commercial software packages. Please consult your software user’s manual for times and availability of their support.)

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