Oki LED Printer user manual Hardware Problems

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Symptom: Strange symbols appear during normal printing.

Problem: Wrong symbol set.

Solution: Make sure the symbol set selected corresponds to symbol set resident, in font card, or in soft font.

Hardware Problems

Symptom: Graphic image prints partly on one page, partly on the next.

Problem: Insufficient printer memory for this image at this resolution.

Solution: Change the resolution, reduce the image size, or install more memory in your printer.

Symptom: Nothing happens, but printer indicates it is ready to receive data.

Problem: Configuration error.

Solution: Check cable connection; if serial, make sure appropriate MODE command has been used (PC). If more than one printer is available, make sure your printer has been selected. Make sure your printer is on-line.

Symptom: “Garbage” prints.

Problem: Incorrect cable configuration. (Also, see “Software Problems.”)

Solution: Check cable configuration, continuity, and length.

Symptom: Printer freezes or displays error message when computer is rebooted.

Problem: Booting the computer while the printer is on can cause a communications error.

Solution: Take printer off-line before rebooting computer.

Problem: Gases are given off by forms or adhesives passing through the hot fusing unit.

Solution: Make sure the forms you use can withstand heating, and provide adequate ventilation.

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Contents User Manual Okidata Contents Service and Support Consumables FeaturesOptions Page Power Light Using the Front Operator PanelOperating Your Printer Okipage 10e Front Operator Panel Reference Ready Manual Error Green Feed Red Amber Meaning Blink or Hardware error Fast blink Ready Manual Error Green Feed Red Amber Okipage 10e Function Reference Ready Green User Options/Switch FunctionResume printing on line Using the Printer Menu Setup Changing the Menu SettingsUsing Power Save to Minimize Warm-up Time Resetting the MenuMaintenance Menu Using Special Print MediaPrinting the Menu Printing a Special Document Printing Envelopes Enhancing Print QualityPrinting Transparencies and Adhesive Labels Selecting EnvelopesGuidelines for Transparencies and Labels Using Recycled Print MediaPage Replacing The Toner Cartridge Printer MaintenanceToner Cartridge Life Replacing the Image Drum CartridgeImage Drum Cartridge Life Cleaning the LED ArrayPage Printing a Cleaning Page Clearing Paper Jams Problem SolvingPage Page Page Print Quality Problems Page Software Problems Page Page Hardware Problems Okidata Online Service and SupportYour Dealer Okidata Customer Service RepresentativesOkidata Customer Support Center Purchasing Supplies Warranty ServiceWays to Purchase Okidata Service Center Locations Okidata Service CentersChile Peru Change Drum IndexPage