Epson SRP-275 user manual Printer does not start printing

Page 38

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SRP-275

• Errors that are impossible to recover

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error

 

Description

 

ERROR LED blinking pattern

Recovery

 

After

R/W

checking,

the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

printer

does not

work

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

R/W error in memory

correctly.

 

 

 

 

 

 

 

200ms

Recovers

automatically

Writing to,

reading

out,

or

 

 

 

 

when the

rear cover is

or gate array

 

 

 

 

 

 

 

 

erasing the NV memory for

 

 

 

 

 

 

 

 

closed.

 

 

 

 

 

 

 

 

 

 

 

 

image

scanning

results

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

does not work correctly.

 

 

 

 

 

 

 

 

 

 

 

High voltage error

The power supply voltage

 

 

 

 

 

 

 

 

Impossible to recover.

is extremely high.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low voltage error

The power supply voltage

 

 

 

 

 

 

 

 

Impossible to recover.

is extremely low.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The CPU

executes

an

 

 

 

 

 

 

 

 

 

 

CPU execution error

incorrect address

or

I/F

 

 

 

 

 

 

 

 

Impossible to recover.

 

board is not connected.

 

 

 

 

 

 

 

 

 

 

 

Print head temperature

There is an abnormality is

 

 

 

 

 

 

 

 

Impossible to recover.

detection circuit error.

the print head temperature.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTES

If you see this light blinking, turn off the printer for a few seconds and then turn it back on. If the light is still blinking, call your supervisor or a service person.

11-2 The printer does not start printing

•Are any of the operation panel lights on, If no operation panel lights are on, check the following:

-Make sure that the printer is turned on.

-Make sure that the power supply cable is correctly plugged into the printer and to the power outlet.

•If any of the lights are on, please check the following:

-If the POWER LED is blinking, the printer is not ready yet.

Wait until the light quits blinking and the printer is ready to use.

-If the ERROR LED is on (but not blinking), the printer is off line. Check to see that the covers are closed and check the paper state. See Chapter 5 for instructions on installing or replacing the paper roll.

-If the ERROR LED is blinking, there is an error. In this case, turn off the printer for a few seconds and then turn it back on. If the light is still blinking, call your supervisor or service person.

-If the PAPER OUT LED is on, check the paper roll in the printer. See Chapter 5 for instruction on installing the paper roll.

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Contents SRP-275 SRP-275 Safety Precautions Do not plug several products in one multi-outletSRP-275 To UnplugSRP-275 Waste Electrical and Electric Equipment Weee SRP-275 EMC and Safety standards AppliedCE Marking Label MaterialRear view SRP-275 IntroductionFront view SRP-275 Table of Contents Choosing a place for the printer SRP-275 Setting Up the PrinterUnpacking Error LED Red Color Using the operation panelControl panel Power LED Green Color Paper OUT LED Red ColorConnecting the Interface cable and Drawer kick-out cable SRP-275 Connecting the cablesConnecting the AC Adaptor Connect the AC adapter according to the following procedureSerial Interface RS-232C Interface connectorConnector Drawer kick-outPin no Source Compatibility mode Nibble mode Byte mode Parallel Interface IEEE1284Drawer kick-out USB InterfaceEthernet Interface Pin No Description DirectionDIP Switch setting for EpsonESC/POS mode SRP-275 Setting the SwitchesSetting the DIP Switch DIP Switch setting for CitizeniDP 3550 mode International Character Selection DSW Code CountryDIP Switch setting for StarSP500 mode Emulation Selection DSW 1-1Changing the DIP Switch setting Memory Switch Function Setting the Memory SwitchesMemory Switch setting for EpsonESC/POS mode OffCustomize value Function Selectable value Serial communication Function Selectable valueMemory Switch Setup Mode Example of Memory Switch setup sheetProcedure of Memory Switch setting Function Class Memory Switch setting for Star modeSettings Default Settings Function Memory Switch Bit DbcsMemory Switch Bit Function MSW 2-ACharacter Table *2 Memory Switch Bit Function Reserved SRP-275 Ribbon Cassette Installation SRP-275 Roll Paper Installation SRP-275 Changing the paper width SRP-275 Installing the wall mount Option SRP-275 Self Test Hexadecimal dump To use the hexadecimal dump feature, follow these stepsSRP-275 Hexadecimal Dumping Paper specifications SpecificationPrinting specification Ribbon cassette specificationEnvironment conditions Electrical characteristicsReliability Dimensions Dimensions & weightOptional features WeightRecoverable errors SRP-275 Appendix TroubleshootingError LED blinking pattern Error Description Error LED blinking pattern RecoveryPrinter does not start printing If any of the lights are on, please check the followingPrinting is poor Printer stops printingYou want to check the operation of the printer by itself Self test

SRP-275 specifications

The Epson SRP-275 is a versatile and reliable impact printer designed primarily for point-of-sale (POS) applications. Known for its robustness and efficiency, this printer is ideal for retail environments, restaurants, and other service-oriented businesses where quick and durable printing is essential.

One of the key features of the SRP-275 is its ability to produce high-quality receipts and documents at a speed of up to 350 mm per second. This rapid printing capability ensures that customers experience minimal wait times, enhancing overall service efficiency. Additionally, the printer supports a wide range of paper types and widths, accommodating various receipt sizes while maintaining crisp and clear text quality.

In terms of connectivity, the Epson SRP-275 offers multiple options, including parallel, USB, and serial interfaces, allowing for seamless integration with existing POS systems. This flexibility ensures that businesses can implement the printer without the need for major system overhauls or expensive upgrades.

The SRP-275 utilizes Epson's advanced thermal printing technology to reduce wear and tear on both the printer and the print media. The printer’s robust design also includes a built-in power supply which results in minimal setup requirements and decreases the clutter often associated with external power adapters. With its heavy-duty construction, the SRP-275 is capable of enduring demanding environments, making it a reliable choice for high-volume printing tasks.

Another noteworthy characteristic of the Epson SRP-275 is its user-friendly design, which simplifies maintenance and operation. The printer is equipped with an easy-to-load paper mechanism, requiring minimal time and effort for paper changes. Furthermore, it features an LCD display that provides real-time status information, helping users identify potential issues quickly.

In conclusion, the Epson SRP-275 is a robust, efficient, and feature-rich impact printer that excels in various commercial applications. With its high-speed printing, versatile connectivity options, and durable construction, it is an excellent investment for businesses seeking reliable and high-quality printing solutions. Whether in a bustling retail store or a busy restaurant setting, the SRP-275 delivers consistent performance, helping organizations enhance service delivery and streamline operations.
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