Canon S600 quick start Troubleshooting Printer Hardware

		Troubleshooting
Problem	Possible Cause	Try This
Cannot	Computer cannot	Verify that the correct cable (USB or parallel) is connected to both your
install the	detect a printer	printer and your computer, and that the connection is secure.
printer driver	port	Verify that the computer is turned on and the POWER light is a steady
(continued)
		(non-flashing) green.
		If this does not handle the problem, exit the installation procedure,
		turn off the printer, restart the computer and reinstall the software
		again. The installer will prompt you when to turn the printer back on.
		Also see the S600 User’s Guide on the Setup Software & User’s Guide
		CD-ROM for more information.
Troubleshooting Printer Hardware
Problem	Possible Cause	Try This
Paper jams	Media jammed	1. Gently pull the jammed paper out of the paper output tray or the
in the printer	during paper	paper rest, whichever is easier.
	feed	If the paper tears and some is left in the printer, turn the printer
		off, open the front cover, and remove the pieces. If you cannot
		reach or remove the torn paper, do not attempt to disassemble the
		printer yourself. Contact the Customer Care Center.
		2. Reload paper into the paper rest, then press RESUME on the
		printer.
		You will need to reprint the page that jammed.
		If you turn the printer off, your print job data will be lost. Print the job
		again.
		Use a standard paper size whenever possible to prevent jams.
Printer is not	Power cord not	Verify that the power cord is securely connected to the printer and
responding	securely	plugged into a working outlet.
	connected
	Printer is not	Verify that the POWER light is on and glowing a steady green.
	turned on, or is	If the light is off, press the POWER button. The green light will flash as
	not ready
		the printer is warming up, then go to a steady (no flash) state when
		the printer is ready. If the POWER light is flashing green, this indicates
		that the printer is warming up or is processing a print job.
		If the POWER light flashes orange, or green and orange alternately,
		see “Handling Error Messages” on page 30.
	Printer/computer	Reconnect the printer cable to the correct port, with the correct cable.
	incorrectly	See the S600 User’s Guide on the Setup Software & User’s Guide
	connected	CD-ROM for more information.

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