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| Troubleshooting | |
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Problem | Possible Cause |
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Printed | Print Mode is |
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| Mac OS | |
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colors are | improperly set |
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| In the Print dialog box, select the appropriate Print Mode | |
incorrect |
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| setting. | |
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(continued) |
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| Incorrect media |
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| type |
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| On the Main tab of the S600 Properties window, confirm that | |
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| the Media Type selected matches the paper loaded. | |
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| Mac OS | |
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| In the Print dialog box, confirm that the Media Type selected | |
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| matches the paper loaded. | |
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| Print Quality is |
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| Windows | |
| improperly set |
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| On the Main tab of the S600 Properties window, select the | |
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| appropriate Print Quality setting: High, Standard, Draft or | |
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| Custom. | |
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| Mac OS | |
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| In the Print dialog box, select the Manual icon, then click the | |
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| Details button. In the Detailed Setting window, slide the Print | |
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| Quality bar to select your preferred output quality. | |
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Printed | Media not loaded | Check that your media is placed in the printer facing in the correct | |||
output is | direction. See “Loading Paper and Other Media” on page 4. | ||||
faded or |
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unclear | Low ink | Verify that you have sufficient ink in the ink tanks. See “Monitoring | |||
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| Ink Levels” on page 19. | |||
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| Printhead | Verify that the printhead is working properly. See “Printing a Nozzle | |||
| nozzles clogged | Check Pattern” on page 20 and “Cleaning the Printhead” on page 22. | |||
| or damaged | If necessary, perform multiple printhead cleanings. See the S600 | |||
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| User’s Guide on the Setup Software & User’s Guide | |||
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| Ink tanks are not | Check the ink tanks, and reseat them if necessary. See “Replacing Ink | |||
| seated properly | Tanks” on page 20. | |||
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| Printhead needs | Perform printhead alignment. See "Aligning the Printhead" on | |||
| to be aligned | page 23. | |||
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Meaningless | Corrupted print | 1. Turn the printer off to clear the printer buffer. | |||
characters | instructions are | 2. Cancel the print job from the computer. See “Cancelling a Print | |||
printed | stored in the | ||||
| Job” on page 7. | ||||
| printer buffer |
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| 3. Turn the printer on again. | ||||
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| Printer/computer | Check the cable connections between the printer and the computer to | |||
| not securely | verify that they are securely connected. | |||
| connected |
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