Guarantee and Service
Valid upon completion of the incorporated warranty card and its return within 30 days of purchase.
This equipment has been fully tested prior to dispatch from the factory. Both the craftsmanship and the performance of this product is guaranteed against manufacturing defects for the period of one year from the date of purchase (see conditions below), provided that the product was supplied by an authorised Monitor Audio retailer under the consumer sale agreement. (The words ‘consumer sale’ shall be construed in accordance with section 15 of the supply of goods act 1973). Monitor Audio accepts no responsibility for defects arising from accident, misuse, abuse, wear and tear, modification or operation outside of that specified within this instruction manual. Neither will responsibility be accepted for damage or loss occurring during transit to or from the parties claiming under this guarantee.
This guarantee covers both labour and parts. The liability of Monitor Audio is limited to the cost of repair or replacement of the defective parts (at the discretion of Monitor Audio) and under no circumstances extends to consequential losses or damage.
Claims under this Guarantee
The equipment should be returned in its original packaging to the original supplier where possible, or to any other authorised Monitor Audio dealer. If it is not possible to return the equipment by hand, then it should be sent carriage prepaid via a reputable carrier. If the original packing is not available replacement packaging can be purchased from Monitor Audio. If you have any difficulties complying with these requirements please contact us at the following address:
Customer Service | Tel: | 44 (0) 1268 740580 |
Monitor Audio Ltd. | Fax: | 44 (0) 1268 740589 |
Unit 2, 24 Brook Road | Internet: www.monitoraudio.co.uk | |
Rayleigh | Email: info@monitoraudio.co.uk | |
Essex |
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SS6 7XL |
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England |
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This guarantee does not affect the statutory rights of the consumer under UK law.
Data Protection
We at Monitor Audio are committed to respecting the wishes and privacy of our customers. Any information you provide will be held in the strictest confidence and only used within the Monitor Audio organisation for the provision of services such as warranty claims or spare parts.
We may wish to contact you in the future to ensure you are happy with the products and standards of service we provide and to keep you
Should you wish not to be contacted by us either by post,
monitoraudio.co.uk
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