Apple 2400 manual Troubleshooting

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5 Troubleshooting

This chapter provides solutions to some problems that you may encounter while using your Color StyleWriter 2400 printer.

As long as you follow the maintenance instructions in Chapter 4, you’re not likely to have any problems with your Color StyleWriter 2400. The most common source of trouble is faulty software installation. To avoid these problems, follow the software installation instructions in Chapter 1.

WARNING If you have a problem with your Color StyleWriter 2400 printer and nothing presented in this chapter solves it, consult the service and support information that came with your Apple product for instructions on how to contact an Apple-authorized service provider or Apple for assistance. If you attempt to repair the Color StyleWriter 2400 yourself, any damage you may cause to the printer will not be covered by the limited warranty on your printer. Contact an Apple-authorized dealer or service provider for additional information about this or any other warranty question.

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Contents Color StyleWriter2400 Apple Computer, Inc Contents Using Your Printer Maintaining Your PrinterTroubleshooting IndexCommunications regulation information Vcci statement Setting Up Your Printer Main features of the Color StyleWriterImportant safety instructions Watch for these situations, and if one occurs pull the plug Unpacking the printer System requirements Plugging in the printer Turning the printer on and off Installing the ink cartridge Raise the bright blue lever on the carrier Chapter Setting Up Your Printer Connecting the printer to your Macintosh Open the printer cover Adjust the internal paper selector Loading paper into the sheet feederChapter Green power light should be off Checking the print nozzlesInstalling your printer software If necessary, open the disk iconMore information about the Installer program Special information for PowerBook owners Telling your computer to use the Color StyleWriterWhat’s next? Using Your Printer Loading the sheet feeder Guide is too tightWait while the carrier moves to the center position Print material Maximum Special instructions Defining the page setup Dialog box, make the selections you wantPrinting a document To print a document, follow these stepsAdjusting color options Select your color optionsColor printing quirks Printing while you use your computer Chooser opensChecking your printer’s progress Then click Setup Sharing your printer with other usersClick OK to close the sharing setup dialog box Printing on a shared Color StyleWriter Make selections in the ChooserConnecting a Color StyleWriter 2400 to a LocalTalk network Choosing print materials Plain paperPremium coated paper Glossy paperBack-print film Quality TransparenciesSpeed CostMaintaining Your Printer Replacing ink tanks in the four-color ink cartridgeWhen to change ink tanks How to change ink tanksMaintaining Your Printer How to find ink cartridges When to replace the black-only ink cartridgeWhen to replace the four-color cartridge Replacing the ink cartridgeHow to replace the ink cartridge Peel the orange tape off the print head Now you can open any document you want and print it as usual Storing the ink cartridge you aren’t using Cleaning the outside of the printer Cleaning the inside of the printerTroubleshooting Safety precautions Installation is unsuccessfulChooser doesn’t show the Color SW 2400 icon Removing items from your Fonts folder Using the Custom Installer Custom Install dialog box, click the first checkboxMacintosh doesn’t recognize the Color StyleWriter Text appears in the Geneva font or prints jagged Paper is jammed Paper or envelopes feed improperlySee the previous section, Paper Is Jammed Lights indicate a problem Color StyleWriter 2400 won’t print a particular document Printer acts as if it’s working, but nothing is printed onPrinter seems slow Messages appear on your computer screen Images print poorlyColors skip or streak at the bottom Ink smears when rubbed Image is too light or too darkPages leave the printer smeared, blurred, or smudged Printing appears on only part of the paper Prints off centerColors don’t look right on the printed Unwanted horizontal white lines or stripes appear Cleaning the print head Printing the test Image prints wavy or distorted Stains appear on printed pagesInk tanks and cartridges run out of ink too quickly General specifications Appendix a Technical InformationReplacement ink tanks for four-color ink cartridge Ink cartridgesStorage environment Power consumptionOperating environment Input electrical requirementsAppendix B Kinds of fontsBitmapped fonts PostScript fonts TrueType fonts How TrueType fonts work with other kinds of fonts QuickDraw GX imaging technologyTrueType and bitmapped fonts Keeping two font versions available How the Macintosh looks for fonts TrueType and PostScript fontsWhere fonts are stored Suitcases Appendix B Styled fonts Common questions about fonts What does the term Apple classic fonts mean? What is font substitution? Appendix C Packing and Moving the Printer Close the cover Appendix D Working With ColorSync About ColorSync ColorSync profiles and color-matching methodsIndex Index Index Index Index Index Index Index Index Apple Publishing System