The image prints wavy or distorted
Make sure that you are using recommended types of paper. Check the setting of the internal paper selector above the ink cartridge. If the problem persists, see the information about service and support that comes with the printer.
Stains appear on printed pages
Stains on the backs or tops of printed pages may mean that ink has spilled inside the printer. If so, the ink can transfer to the rollers and from there to the paper.
Turn the printer off and unplug it. Then open the printer and carefully clean the rollers and platen with a soft, dry cloth.
If necessary, you can clean the rollers and platen with a soft, dry cloth.
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