1.4 During a Conversation

• You can go on-hook before the destination extension answers the call. If the destination extension does not answer the call within a specified time period, you will hear an alarm tone, and the call will return to you. If you do not answer the call within 30 minutes after it returns to you, the call will be disconnected.

•When the dialled extension is busy, you may access the extension by entering "2" (Busy Station Signalling [BSS]) or "3" (Executive Busy override) and then going on-hook.

•You may have to enter the Call Hold feature number after pressing the Recall/hookswitch on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX. Ask your manager or dealer about the mode assigned to your PBX.

Transferring to an Outside Destination

You can transfer incoming calls to outside destination when your extension is permitted through system programming.

No SLT

PT

During a conversation

 

(CO)

 

OR

C.Tone &

outside (CO)

D.Tone

extension no.

line access no.

Press TRANSFER.

Press CO or dial outside

 

(CO) line access number.

outside

phone no.

R.B.Tone

 

 

Dial outside phone

Talk.

On-hook.

number.

 

 

 

 

The call is transferred.

•CO-to-CO Line Call Duration

The length of outside-to-outside (CO-to-CO) line calls may be limited through system programming.

Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit. When the timer expires, the call is disconnected.

•To return to the held call before the destination answers, press the TRANSFER button or corresponding CO/INTERCOM button.

•After transferring the call to an outside party, you can join the call by pressing the CO button that you used to transfer the call. A 3-party conference call is established (Conference).

•To change the transfer destination before going on-hook, press the CO button whose indicator is flashing slowly to retrieve the call, then repeat the Call Transfer procedure.

Customising Your Phone

•3.1.3 Customising the Buttons

Create or edit a Direct Station Selection (DSS) button.

User Manual

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Panasonic KX-TES824, KX-TEM824 user manual Transferring to an Outside Destination, Outside CO, Line access no
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KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.
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