Panasonic KX-TES824 Recording, Playing, or Erasing Common BV Outgoing Messages, Common BV OGM no

Models: KX-TEM824 KX-TES824

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2.1 Control Features

2.1.6Recording, Playing, or Erasing Common BV Outgoing Messages

If an optional voice message card is installed in the PBX, the operator or manager can record, play, or erase a common Built-in Voice Message (BV) outgoing message (OGM) in the common message area. When an outside (CO) line call is automatically directed to the common message area, or when a Direct Inward System Access (DISA) call is redirected to the common message area via Intercept Routing, the caller will hear a common BV OGM and can leave a voice message. To play back or erase the voice message, refer to "1.5.5 Using Voice Messaging (Built-in Voice Message [BV])".

To record

PT/SLT

7

2

2

common BV OGM no.

1

C.Tone

 

 

 

 

 

Off-hook.

Enter 722.

 

Dial common BV OGM

Enter 1.

Enter #.

 

 

 

number (01–24).

 

 

 

 

 

 

 

An SLT user can enter "0"

 

 

 

 

 

instead of "#".

Record

On-hook.

 

 

 

a message.

 

 

 

 

 

A PT user can play back the message by pressing the AUTO DIAL/STORE button instead of going on-hook.

To play back

PT/SLT

7

2

2

common BV OGM no.

2

C.Tone

 

 

 

 

 

Off-hook.

Enter 722.

 

Dial common BV OGM

Enter 2.

Enter #.

 

 

 

number (01–24).

 

 

 

 

 

 

 

An SLT user can enter "0"

 

 

 

 

 

instead of "#".

Confirm

On-hook.

 

 

 

the message.

 

 

 

 

 

• The AUTO DIAL/STORE button light shows the current status as follows: Off: You are recording a message, or a message has finished playing. Red on: A message is playing.

You can stop playback by pressing the AUTO DIAL/STORE button.

User Manual 119

Page 119
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Panasonic KX-TES824, KX-TEM824 user manual Recording, Playing, or Erasing Common BV Outgoing Messages, Common BV OGM no

KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.