4.1 Troubleshooting

Problem

 

 

 

 

 

 

 

 

 

Remedy

 

 

 

 

 

 

 

 

 

 

 

I want to confirm my extension number.

 

 

 

 

 

 

 

Confirm your extension number by pressing the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

"

 

 

" key 2 times while on-hook, or through personal

 

 

 

 

 

 

 

 

 

 

programming. 

 

 

(

 

 

 

 

 

Your Extension Number in 1.1.1 Before

 

 

Operating a Telephone, 3.1.2 Changing Personal

 

 

Settings Using Programming Mode)

 

 

 

 

 

 

 

 

 

 

 

The date and/or time are not correct.

 

 

 

 

 

 

 

Ask your operator or manager to change the date

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

or time. (

Date & Time Set in 2.1.7 Changing

 

 

System Settings Using Programming Mode)

 

 

 

 

 

 

 

 

 

 

 

The display is dim.

 

 

 

 

 

 

 

Change the display contrast level.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(

 

 

 

 

 

1.1.1 Before Operating a Telephone)

 

 

 

 

 

 

 

 

 

The MESSAGE/Message button light or

There are 3 possible reasons:

Message/Ringer Lamp is lit.

 

(1) Someone has left a message waiting indication

 

 

for you, 

 

 

 

(2) Someone has left a Built-in Voice Message (BV)

 

 

for you, or 

 

 

 

(3) Someone has left a Voice Mail message for you.

 

 

Press the MESSAGE/Message button to call the

 

 

party back or receive the message.

 

 

 

 

 

 

 

 

 

"Voice Msg Full" is displayed.

The maximum voice message recording time has

 

 

been reached. 

 

 

 

 

 

 

 

 

 

Delete voice messages stored in your personal

 

 

 

 

 

 

 

 

 

 

 

message area or in the common message area. 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

It may take about 10 seconds for the display to

 

 

 

 

 

 

 

 

 

 

 

return to the idle status display even if the remaining

 

 

recording time becomes 5 minutes or more.

 

 

(

 

 

 

 

 

1.5.5 Using Voice Messaging (Built-in Voice

 

 

Message [BV]))

 

 

 

 

 

 

 

 

 

A power failure has occurred.

When a power failure occurs...

 

 

All functions of the PBX and Panasonic PTs stop. The

 

 

following outside (CO) lines will be connected to the

 

 

assigned extensions:

 

 

Outside (CO) line 1: extension jack 01

 

 

Outside (CO) line 4: extension jack 09

 

 

Outside (CO) line 7: extension jack 17

 

 

This allows outside (CO) line conversations between

 

 

the specified extensions and outside destinations.

When the power is turned back on...

Your PBX restarts with the stored data automatically. Memory is protected by a factory-provided lithium battery. There is no memory loss except for the data associated with Automatic Callback Busy, Redial, and Call Park.

146 User Manual

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Panasonic KX-TEM824 Problem Remedy Want to confirm my extension number, Date and/or time are not correct, Display is dim

KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

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The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

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Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.