1.2 Making Calls

• You can lock message waiting indications so that other extensions cannot confirm, call back, or clear message waiting indications left at your extension (Message Waiting for Another Extension Lock). The operator or manager can cancel this feature for one or all extensions (Extension Lock—CANCEL ALL). Even while this lock is on, you can confirm, call back, or clear message waiting indications left at your own extension.

•On your proprietary telephone (PT), you can establish one or more Message for another extension buttons. These buttons can display message waiting indications left at other telephones.

•To cancel all message waiting indications left at another extension, it is necessary to first assign the corresponding Message for another extension buttons on your phone.

•The MESSAGE/Message for another extension button light or Message/Ringer Lamp shows the current status as follows: 

Off: No messages 

Red on: New messages.

•The display shows messages in the order received, starting with the selected message.

<Example>

5ο6ο7ο8ο1ο2ο3ο4

•The MESSAGE button is used to perform operations and display notifications from both the Message Waiting and Built-in Voice Message (BV) features. If a message has also been left in a voice message area, "Voice Message" will be shown on a display PT when the MESSAGE button is pressed. Refer to "1.5.5 Using Voice Messaging (Built-in Voice Message [BV])".

•Each extension can have a maximum of 8 messages waiting when using the Message Waiting feature, or a maximum of 125 voice messages waiting when using the BV feature.

•If you go off-hook with a single line telephone (SLT) that has messages waiting, a special dial tone (dial tone 3) will be heard. You can call a caller back or listen to the message by entering the Message Waiting Answer feature number.

Customising Your Phone

•3.1.3 Customising the Buttons

Create or edit a Message button or Message for another extension button.

Joining an Existing Call (Executive Busy Override)

You can join an ongoing conversation, establishing a 3-party conference call, if your extension is permitted through system programming.

To join an outside (CO) line call

PT

(CO)

C.Tone

(Optional)

Off-hook.

Press red CO.

Talk.

A 3-party conference call is now established.

36

User Manual

Page 35 Page 37
Page 36
Image 36
Panasonic KX-TEM824, KX-TES824 Joining an Existing Call Executive Busy Override, To join an outside CO line call, Example
Page 35 Page 37

KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.
Top Page Image Contents