1.2 Making Calls

•The Single-CO (S-CO) and Group-CO (G-CO) button lights show the current status as follows:

Off: The line is idle.

Green on: You are using the line.

Red on: Another extension is using the line (S-CO), or other extensions are using all outside (CO) lines in the outside (CO) line group (G-CO).

•Emergency Call

You can dial preprogrammed emergency numbers after seizing an outside (CO) line without any restrictions.

•You can press the S-CO or G-CO button without going off-hook first.

•You may be restricted from making calls to certain outside parties. If you have questions about your calling restrictions, consult your manager or dealer.

•To make a call to another party without going on-hook, press the FLASH/RECALL button. Pressing the button will re-access the outside (CO) line and provide an external dial tone. You can dial the new phone number without going on/off-hook.

•Hands-free Operation

You can make an outside (CO) line call and have a conversation in hands-free mode using the SP-PHONE button. Refer to "1.4.8 Talking to Another Party without Lifting the Handset (Hands-free Operation)".

Customising Your Phone

•3.1.2 Changing Personal Settings Using Programming Mode–Line Preference— Outgoing

Select the seized line when going off-hook.

•3.1.3 Customising the Buttons

Create or edit a Single-CO (S-CO) button, Group-CO (G-CO) button, or Other-CO (O- CO) button.

User Manual

23

Page 22 Page 24
Page 23
Image 23
Panasonic KX-TES824, KX-TEM824 user manual Emergency Call, Customising Your Phone
Page 22 Page 24

KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.
Top Page Image Contents