1.2 Making Calls

1.2.7Accessing Another Party Directly from Outside (Direct Inward System Access [DISA])

When an outside caller dials a specified telephone

 

number of the PBX, a prerecorded Direct Inward

 

System Access (DISA) outgoing message (OGM)

 

can greet the caller and give information about how

Call

to access an extension. The operator does not

Outside party

need to be involved. If there is no recorded

message, the caller will hear a short beep instead

 

of the DISA OGM.

 

 

 

The caller may also be able to access system

 

features or call an outside party by using the

DISA OGM

caller's password (DISA security code), depending

 

on the security mode. Ask your manager about the

 

mode assigned to your PBX.

 

 

 

 

 

Supported destinations

To call an extension

 

 

From an Outside Telephone

 

 

In No Security Mode/Trunk Security Mode

 

 

DISA

 

desired

 

phone no.

R.B.Tone &

extension no.

 

 

R.B.Tone

 

 

DISA OGM

 

Off-hook.

Dial DISA

(or one short beep)

Dial desired

 

phone number.

 

extension number.

You can dial the preprogrammed

AA number instead.

In All Security Mode

 

DISA

 

DISA security code

 

phone no.

R.B.Tone &

 

 

 

 

Off-hook.

Dial DISA

DISA OGM

Enter DISA security code

(or one short beep) Enter .

 

phone number.

 

(4–10 digits).

 

desired

 

One short beep

extension no.

R.B.Tone

 

 

Dial desired

 

 

extension number.

 

You can dial the preprogrammed

AA number instead.

User Manual

41

Page 41
Image 41
Panasonic KX-TES824, KX-TEM824 user manual To call an extension, From an Outside Telephone

KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.