Table of Contents

 

1 Operation

11

1.1

Before Operating a Telephone

12

1.1.1

Before Operating a Telephone

12

1.2

Making Calls

20

1.2.1

Basic Calling

20

1.2.2

Easy Dialling

25

1.2.3

Redialling

29

1.2.4

When the Dialled Party is Busy or There is No Answer

31

1.2.5

Switching the Calling Method (Alternate Calling—Ring/Voice)

39

1.2.6

Using Your Calling Privileges at Another Extension (Walking COS)

40

1.2.7

Accessing Another Party Directly from Outside (Direct Inward System Access [DISA])

41

1.3

Receiving Calls

44

1.3.1

Answering Calls

44

1.3.2

Answering Hands-free (Hands-free Answerback)

45

1.3.3

Answering a Call Ringing at Another Telephone (Call Pickup)

46

1.4

During a Conversation

48

1.4.1

Transferring a Call (Call Transfer)

48

1.4.2

Holding a Call

50

1.4.3

Talking to 2 Parties Alternately (Call Splitting)

53

1.4.4

Answering Call Waiting

54

1.4.5

Talking to Multiple Parties (Conference)

57

1.4.6

Muting a Microphone (Microphone Mute)

62

1.4.7

Using the Headset (Headset Operation)

63

1.4.8

Talking to Another Party without Lifting the Handset (Hands-free Operation)

64

1.4.9

Changing the Dialling Mode (Pulse to Tone Conversion)

65

1.5

Before Leaving Your Desk

66

1.5.1

Forwarding Your Calls (Call Forwarding [FWD])

66

1.5.2

Showing a Message on the Caller's Telephone Display (Absent Message)

69

1.5.3

Preventing Other People from Using Your Telephone (Extension Lock)

71

1.5.4

Leaving a Group (Log-in/Log-out)

72

1.5.5

Using Voice Messaging (Built-in Voice Message [BV])

73

1.6

Making/Answering a Paging Announcement

82

1.6.1

Paging

82

1.6.2

Answering/Denying a Paging Announcement

84

1.7

Setting the Telephone According to Your Needs

85

1.7.1

Setting the Alarm (Timed Reminder)

85

1.7.2

Refusing Incoming Calls (Do Not Disturb [DND])

87

1.7.3

Receiving Call Waiting

88

1.7.4

Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)

89

1.7.5

Turning on the Background Music (BGM)

90

1.7.6

Protecting Your Line against Notification Tones (Data Line Security)

91

1.7.7

Checking the Time Service Mode

92

1.7.8

Clearing Features Set at Your Extension (Extension Feature Clear)

93

1.7.9

Monitoring a Room (Room Monitor)

94

1.8

Using User-supplied Equipment

96

1.8.1

If a Doorphone/Door Opener is Connected

96

1.8.2

If a Host PBX is Connected

98

8

User Manual

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Panasonic KX-TEM824, KX-TES824 user manual Table of Contents
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KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.
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