1.5 Before Leaving Your Desk

1.5Before Leaving Your Desk

1.5.1Forwarding Your Calls (Call Forwarding [FWD])

Call

FWD to

Outside party

Call

FWD destination

Extension

Extension

You can have your incoming calls forwarded to a specified destination.

The following methods are available:

All Calls:

All calls are forwarded to a specified extension regardless of the status of your extension.

Busy/No Answer (BSY/NA):

All calls are forwarded when you do not answer within a specified time period or when your extension is busy.

To Outside (CO) Line:

All calls are forwarded to an outside party if your extension is permitted through system programming. The call duration is limited.

Follow Me (From):

If you fail to set the above-mentioned "All Calls" to forward before you leave your desk, you can set your calls to be forwarded from the destination extension.

You can set the voice mail extension number as the Call Forwarding (FWD) destination to receive calls into your mailbox.

You can set the Built-in Voice Message (BV) feature number as the FWD destination to receive calls into one of the voice message areas.

The destination of an extension's forwarded calls can call or transfer calls to the original extension.

Incoming

call

FWD—All Calls

AB

Call or transfer a call

Original

FWD destination

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User Manual

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Panasonic KX-TEM824, KX-TES824 user manual Before Leaving Your Desk, Forwarding Your Calls Call Forwarding FWD

KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.