1.2 Making Calls

Using an Account Code (Account Code Entry)

The manager may give personal account codes to extension users, and check their telephone usage for accounting purposes. Alternatively, an account code can be specified for each customer, to log call durations for billing purposes.

PT/SLT

(CO)

 

 

 

OR

 

OR

 

 

 

 

outside (CO)

4

9

D.Tone 3

extension no.

 

line access no.

 

 

 

Off-hook.

Press CO or dial outside

 

(CO) line access number.

account code

D.Tone

Press FWD/DND or enter 49.

A PT user can press the PAUSE button

instead of the FWD/DND button, and an SLT user

can enter "" instead of "49".

outside extension no. phone no.

Enter account code

Dial outside

(4 digits).

phone number.

•You may not be able to make an outside (CO) line call without entering an account code depending on your telephone's mode of account code entry. The mode is assigned to each extension. Ask your manager or dealer about your telephone's mode.

•A Panasonic proprietary telephone (PT) user can enter an account code during a conversation or within 30 seconds after the other party hangs up (while hearing a reorder tone), by pressing the FWD/DND (Call Forwarding/Do Not Disturb) button, then entering the account code.

•Account codes may use the digits "0 through 9". Non-numeric codes such as FLASH/ RECALL and PAUSE cannot be used.

•You can clear the account code by pressing the "" key or FWD/DND button while entering the account code, and then re-enter the account code.

•If you hear a reorder tone after entering the account code, the account code entered does not exist. Enter the correct code.

•For your convenience, you can store a code together with a phone number in the telephone's memory (e.g., Speed Dialling).

Customising Your Phone

•3.1.3 Customising the Buttons 

Create or edit an FWD/DND (Call Forwarding/Do Not Disturb).

24

User Manual

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Panasonic KX-TEM824, KX-TES824 user manual Using an Account Code Account Code Entry, Account code
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KX-TEM824, KX-TES824 specifications

The Panasonic KX-TES824 and KX-TEM824 are highly regarded in the realm of business telecommunication systems, particularly for small to medium-sized enterprises seeking reliability and a feature-rich experience. These Panasonic systems stand out due to their advanced functionalities, robust performance, and exceptional scalability, making them ideal choices for organizations looking to streamline their communications.

Both the KX-TES824 and KX-TEM824 facilitate a hybrid system that supports both analog and digital telephones, allowing users the flexibility to choose the type of phones that best suit their needs. The systems can accommodate up to 24 extensions, with the KX-TEM824 providing the added benefit of additional trunk lines. This scalability ensures that as a business grows, adding more lines and extensions is a straightforward process.

Key features include integrated voicemail capabilities, which can enhance customer service and streamline internal communication. The voicemail system allows for features like voicemail-to-email, ensuring prompt responses to messages. The KX-TEM824 additionally supports more sophisticated communication options with digital integration for advanced user functionalities.

The KX-TES824 and KX-TEM824 systems are equipped with built-in Caller ID and call waiting features, contributing to improved call management. The automated attendant function is another significant aspect, as it enables businesses to direct calls efficiently without needing a dedicated receptionist, thus saving costs and enhancing productivity.

VoIP support is a critical component of the KX-TEM824, enabling users to harness the advantages of Voice over Internet Protocol technology. This feature not only lowers communication costs but also improves call quality. Moreover, the systems support diverse network configurations, making installation and integration into existing infrastructures seamless.

In terms of user interface, both systems boast an intuitive programming menu that can be accessed via the telephone handset. This allows users to customize their settings, modify extensions, and manage features without the need for specialized training.

Multiple call handling options, music-on-hold functionalities, and intercom features further enhance the user experience. The KX-TES824 and KX-TEM824 are designed with reliability in mind, equipped to endure the demanding environment of business operations.

Overall, the Panasonic KX-TES824 and KX-TEM824 represent a powerful solution for business communications, offering versatility, ease of use, and the technological edge needed to thrive in today’s competitive landscape.
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