BIXOLON service manual Thermal Printer Head and Feed Motor Problem, SRP-350/352plusA&C

Page 54

SRP-350/352plusA&C

7-4 Thermal Printer Head and Feed Motor Problem

Thermal Printer

Head Problem

Control Signal

Ok?

Power VCC VTPH Ok?

1. Check the Control Signal on CPU

(Data / CLK / Latch / Strobe 1, Strobe 2)

2.Check the Harness

3.Check the related Circuit & Pattern

End

Feed Motor

Problem

Feed Motor

Ok?

1.Refer to the Power Problem

2.Check the Harness

1.Check the Signal (MOT_PHA1,MOT_PHA2) on CPU

2.Check the Current Control Signals (MOT_I01, MOT_I11,MOT_I02,MOT_I12,/MOT_PS) on CPU

3.Check the Output Signal of U12 (BA6384EFV-E2)

4.Check the Auto Cutter Assembly (Motor, Cutter…)

5.Check the Harness

6.Check the Step Motor and the related

Circuit & Pattern

End

Rev. 2.01

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Image 54

Contents Service Manual SRP-350/352plusA&CThermal Printer Rev Table of Contents SRP-350/352plusA&C7. Troubleshooting 5. Disassembly and Assembly6. Adjustments and Maintenance 4. Hardware1. Precaution Segment 1-1 Safety Precautions1-2 Servicing Precaution a Remove or reinstall any component or assembly1-3 Precaution for Electrostatically Sensitive Devices ESDs 1-4 Operational Precautions1. Some semiconductor solid state devices are easily damaged by static electricity. Such components are called Electrostatically Sensitive Devices ESDs examples include integrated circuits and some field-effect transistors. The following techniques will reduce the occurrence of component damaged caused by static electricity 2-1-1 AC Adapter Installation 2. Installation and Operation2-1 Installation 2-1-2 Interface Cable Installation2-1-5 Wall Mount Installation SRP-350/352plusA&C 2-2 Operation 2-2-1 Setting the DIP switches2-2-2 Setting the DIP switch RS-232C Serial Interface 2-2-3 Setting the DIP switch IEEE1284 Parallel, USB Interface ※ Auto Cutter Enable / Disable selection2-2-4 Hexadecimal Dumping 2-2-5 The self Test ModeFigure 3-13 The Self-Test Sheet 2-2-6 Setting the Memory Switches SRP-350/352plusA&C 3-1-1 Printer Dimensions mm 3. Product Specifications3-1 Appearance 3-1-2 AC Adapter Dimensions mm3-1-3 Feature Locations-SRP-350/352plusA/C TYPE SRP-350/352plusCOP IEEE1284 Parallel Communication 3-2 General SpecificationsSRP-350/352plusCOS RS-232 Serial Communication SRP-350/352plusCO USB Communication3-3-2 Character Specification 3-3 Thermal Printer Specifications3-3-1 Printer Specification Description※ Note 3-3-3 Paper Specification3-3-4 Reliability and Environment Specification PD 160R3-3-6 TPH Thermal Printer Head Specification 1 180dpi 3-3-5 Printable Area3-3-7 Other Component Specification 3-4 SMPS Specifications 3-4-1 SMPS Switching Mode Power Supply Specification3-4-2 SMPS Output Connector 3-5 Interface Specifications 3-5-1 RS-232C Serial Interface 3-5-1a Specification3-5-1b RS-232C I/F Cable Printer 3-5-1d Signal Description3-5-1c Cable Connection Host3-5-1f S/W Flow Control 2-5-2a Forward Mode Specification Compatibility mode3-5-1e H/W Flow Control ※ Note Refer to the Operation Manual about XON/XOFF flow controlnAck 3-5-2c Signal Specification Compatibility/Nibble/Byte mode3-5-2c IEEE1284 I/F Cable Busy3-5-3 USB2.0 Interface 3-5-3a Specification3-5-3b Signal Description 3-5-3c Cable3-5-4d Construction ※ Note Minimum conductor construction must be stranded tinned copper Series A ConnectorsSeries B Connectors From the3-6-1 Drawer Cable 3-6 Cash Drawer Specifications※ Note +24V is always output through pin 4 during power on 3-6-2 Cable Connection4-1 Wiring Diagram 4. HardwareFigure 4-1 Board Wiring Diagram 4-2 Block Diagram Figure 4-2 Block Diagram4 CPU, Flesh, SRAM, Reset Voltage +3.3V 4-3 Special Circuit Descriptions4-3-1 Power Circuit VOLTAGEFigure 4-4 Reset Block Diagram Figure 4-5 Reset Waveform 4-3-2 RESET CircuitReset signal is signal in order to start-up CPU under Power-on ASM811 REUSF-T4-3-3 Buzzer and Cash Drawer Circuits 1 Buzzer Driving Circuit 2 Cash Drawer Driving Circuit4-3-4 I/F PBA Detect Block Diagram 4-3-5 RS-232C Communication Block DiagramUPD70F3107 4-3-6 Parallel Communication Block Diagram 4-3-7 USB Communication Block Diagram4-3-8 DIP Switch Circuit STROBE1 DATA#1,2LATCH 4-3-9 Thermal Printer Head Circuit1 Scrw 2 Brkt Dip Switch 3 Case Lower 5. Disassembly and Assembly5-1 Case lower block 4 Foot Rubber5 PCB Serial Parallel 8 Screw 1 Screw 2 Brkt PCB6 Main PCB Screw1.Remove the two screws 5-2 Case Upper block1.Push the button to open the Cove Open. 2.Remove the four screws 3.Remove the three screws. 4.Separate the Manual cutter from4 Brkt-Hook 3 Screw Roller Platen Assembly1 Spring Hook 1.Remove the E-Ring. 2.Separate the Spring tension, the4 Screw 5-3 Frame block3 Cover Housing 1 Screw1.Remove the screw 4 Screw 7 ConnectorSpring TPH 5.Separate the Connector from the Heat-sink 2 Heatsink Assy 1 ScrewWasher 1 Screw 2 Frame Main 3 Brkt PCB 4 Power SwitchFrame Main Slip6. Adjustments and Maintenance 6-1 Adjustment6-1-1 Remaining Roll Paper Adjustment 6-1-2 Paper Jam 6-2 Maintenance ※ Caution Turn off the printer power before cleaning7. Troubleshooting 7-1 Power ProblemOk? On SMPS 7-2 System Problem 7-3 Panel PBA and Sensor Problem 7-4 Thermal Printer Head and Feed Motor Problem 7-5 Auto Cutter and Drawer Problem 7-6 Dip S/W and I/F PBA Select Problem Input Ok?Select Ok? 7-7 RS-232C Serial Communication Problem 7-8 IEEE-1284 Parallel Communication Problem Failure? 7-9 USB2.0 Communication ProblemMain PBA I/F Reverse Mode