BIXOLON service manual SRP-350/352plusA&C, Paper Jam

Page 49

SRP-350/352plusA&C

6-1-2 Paper Jam

If the paper jam occur, the Buzzer will beep. If the cover-open can be opened, open the Cover-open and remove the paper.

If the Cover-open can not be opened, Follow the below.

1.Turn the printer on to make the cutter initialized, and then open the cover-open.

2.In case that the cutter is not initialized, remove the cover-cutter then remove the paper jam with turning the knob to the arrow direction as shown below picture. You may use a cross screwdriver to remove the paper jam.

3.After the cutter placed back, and then press the push button to open the cover.

4.Assemble the cover-cutter.

Rev. 2.01

- 49 -

Image 49

Contents SRP-350/352plusA&C Service ManualThermal Printer Rev SRP-350/352plusA&C Table of Contents6. Adjustments and Maintenance 5. Disassembly and Assembly7. Troubleshooting 4. Hardware1-1 Safety Precautions 1. Precaution Segmenta Remove or reinstall any component or assembly 1-2 Servicing Precaution1-4 Operational Precautions 1-3 Precaution for Electrostatically Sensitive Devices ESDs1. Some semiconductor solid state devices are easily damaged by static electricity. Such components are called Electrostatically Sensitive Devices ESDs examples include integrated circuits and some field-effect transistors. The following techniques will reduce the occurrence of component damaged caused by static electricity 2-1 Installation 2. Installation and Operation2-1-1 AC Adapter Installation 2-1-2 Interface Cable Installation2-1-5 Wall Mount Installation SRP-350/352plusA&C 2-2-1 Setting the DIP switches 2-2 Operation2-2-2 Setting the DIP switch RS-232C Serial Interface ※ Auto Cutter Enable / Disable selection 2-2-3 Setting the DIP switch IEEE1284 Parallel, USB Interface2-2-5 The self Test Mode 2-2-4 Hexadecimal DumpingFigure 3-13 The Self-Test Sheet 2-2-6 Setting the Memory Switches SRP-350/352plusA&C 3-1 Appearance 3. Product Specifications3-1-1 Printer Dimensions mm 3-1-2 AC Adapter Dimensions mm3-1-3 Feature Locations-SRP-350/352plusA/C TYPE SRP-350/352plusCOS RS-232 Serial Communication 3-2 General SpecificationsSRP-350/352plusCOP IEEE1284 Parallel Communication SRP-350/352plusCO USB Communication3-3-1 Printer Specification 3-3 Thermal Printer Specifications3-3-2 Character Specification Description3-3-4 Reliability and Environment Specification 3-3-3 Paper Specification※ Note PD 160R3-3-5 Printable Area 3-3-6 TPH Thermal Printer Head Specification 1 180dpi3-3-7 Other Component Specification 3-4-1 SMPS Switching Mode Power Supply Specification 3-4 SMPS Specifications3-4-2 SMPS Output Connector 3-5-1 RS-232C Serial Interface 3-5-1a Specification 3-5 Interface Specifications3-5-1b RS-232C I/F Cable 3-5-1c Cable Connection 3-5-1d Signal DescriptionPrinter Host3-5-1e H/W Flow Control 2-5-2a Forward Mode Specification Compatibility mode3-5-1f S/W Flow Control ※ Note Refer to the Operation Manual about XON/XOFF flow control3-5-2c IEEE1284 I/F Cable 3-5-2c Signal Specification Compatibility/Nibble/Byte modenAck Busy3-5-3b Signal Description 3-5-3a Specification3-5-3 USB2.0 Interface 3-5-3c Cable3-5-4d Construction Series B Connectors Series A Connectors※ Note Minimum conductor construction must be stranded tinned copper From the※ Note +24V is always output through pin 4 during power on 3-6 Cash Drawer Specifications3-6-1 Drawer Cable 3-6-2 Cable Connection4. Hardware 4-1 Wiring DiagramFigure 4-1 Board Wiring Diagram Figure 4-2 Block Diagram 4-2 Block Diagram4-3-1 Power Circuit 4-3 Special Circuit Descriptions4 CPU, Flesh, SRAM, Reset Voltage +3.3V VOLTAGEReset signal is signal in order to start-up CPU under Power-on 4-3-2 RESET CircuitFigure 4-4 Reset Block Diagram Figure 4-5 Reset Waveform ASM811 REUSF-T2 Cash Drawer Driving Circuit 4-3-3 Buzzer and Cash Drawer Circuits 1 Buzzer Driving Circuit4-3-5 RS-232C Communication Block Diagram 4-3-4 I/F PBA Detect Block DiagramUPD70F3107 4-3-7 USB Communication Block Diagram 4-3-6 Parallel Communication Block Diagram4-3-8 DIP Switch Circuit LATCH DATA#1,2STROBE1 4-3-9 Thermal Printer Head Circuit5-1 Case lower block 5. Disassembly and Assembly1 Scrw 2 Brkt Dip Switch 3 Case Lower 4 Foot Rubber6 Main PCB 8 Screw 1 Screw 2 Brkt PCB5 PCB Serial Parallel Screw1.Push the button to open the Cove Open. 2.Remove the four screws 5-2 Case Upper block1.Remove the two screws 3.Remove the three screws. 4.Separate the Manual cutter from1 Spring Hook Roller Platen Assembly4 Brkt-Hook 3 Screw 1.Remove the E-Ring. 2.Separate the Spring tension, the3 Cover Housing 5-3 Frame block4 Screw 1 ScrewSpring TPH 5.Separate the Connector from the Heat-sink 4 Screw 7 Connector1.Remove the screw 2 Heatsink Assy 1 ScrewFrame Main 1 Screw 2 Frame Main 3 Brkt PCB 4 Power SwitchWasher Slip6-1 Adjustment 6. Adjustments and Maintenance6-1-1 Remaining Roll Paper Adjustment 6-1-2 Paper Jam ※ Caution Turn off the printer power before cleaning 6-2 Maintenance7-1 Power Problem 7. TroubleshootingOk? On SMPS 7-2 System Problem 7-3 Panel PBA and Sensor Problem 7-4 Thermal Printer Head and Feed Motor Problem 7-5 Auto Cutter and Drawer Problem Input Ok? 7-6 Dip S/W and I/F PBA Select ProblemSelect Ok? 7-7 RS-232C Serial Communication Problem 7-8 IEEE-1284 Parallel Communication Problem Main PBA I/F 7-9 USB2.0 Communication ProblemFailure? Reverse Mode