Toshiba EO1-33016E, B-670 SERIES owner manual Excess Head

Page 30

12. TROUBLESHOOTING

ENGLISH VERSION EO1-33016

 

 

 

 

 

 

 

12. TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error Message

Problem

 

 

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

EXCESS HEAD

The print head is too hot.

Turn the power off and decrease the

 

 

TEMP.

 

print head temperature.

 

 

 

 

 

 

 

 

 

 

 

 

 

HEAD ERROR

This message is displayed when sending

1. Restart the printing by pressing

 

 

 

the head broken check command ([ESC]

the

 

 

 

key.

 

 

 

RESTART

 

 

 

HD001 [LF] [NUL]) and the print head has a

2. Replace the print head.

 

 

 

broken element.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RIBBON ERROR

There is a fault with the ribbon sensor.

Turn the power off. Contact your

 

 

∗∗∗∗

 

Authorized Service representative.

 

 

 

 

 

 

 

 

 

 

 

CUTTER ERROR

Media is jammed in the cutter.

Remove the jammed media and

 

 

∗∗∗∗

 

feed the undamaged media through

 

 

 

 

the cutter.

 

 

 

 

Press the

 

 

key.

 

 

 

 

RESTART

 

 

 

 

Else

 

 

 

 

 

 

 

Turn the power off and contact your

 

 

 

 

Authorized Service representative.

 

 

 

 

 

 

 

 

 

FLASH WRITE

An error has occurred when loading data

1. Turn the power off, re-seat the flash

 

 

ERROR

onto a flash memory card or ATA card.

memory card or ATA card and try

 

 

 

 

again.

 

 

 

 

2. Replace the flash memory card

 

 

 

 

or ATA card and retry.

 

 

 

 

3. Turn the power off and contact

 

 

 

 

your Authorized Service

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

FORMAT

An error has occurred while formatting a

1. Turn the power off, re-seat the flash

 

 

ERROR

flash memory card or ATA card.

memory card or ATA card and try

 

 

 

 

again.

 

 

 

.

2. Replace the flash memory card

 

 

 

 

or ATA card and retry.

 

 

 

 

3. Turn the power off and contact

 

 

 

 

your Authorized Service

 

 

 

 

representative.

 

 

 

 

 

 

 

 

 

FLASH

No more data can be saved in the flash

Replace the card with a new one

 

 

MEMORY FULL

memory card or ATA card.

and re-send data.

 

 

 

 

(In case of flash memory card, only

 

 

 

 

1MB and 4MB cards can be used.

 

 

 

 

 

 

 

 

 

COMMUNICATION

A communication error has occurred with

Turn the

power off then on again or

 

 

ERROR

the host.

press the

RESTART

key.

 

 

 

 

 

 

 

Check the program data.

 

 

 

 

Call your Authorized Service

 

 

 

 

representative if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

E12-2

Image 30
Contents Series Energy Star is a U.S. registered mark Safety Summary Meanings of Each SymbolPrecautions Table of Contents Accessories IntroductionApplicable Model Specifications PrinterOption Media RibbonOverview FRONT/REAR ViewOperation Panel DIP Switch Functions Turn the Power OFF before switching the functionsRequirements for Operation SET UP ProcedureSetting UP the Printer Interface CablesInstallation Procedure Connecting the Power Cord and CablesHolder Stand Installation Loading the Ribbon Head Lever PositionStep Do not Move the Media Guides using the screw Loading the MediaE8-2 Setting the feed gap sensor position An easy way to set the black mark sensor positionCutter Module Media Outlet E8-4 E8-5 Inserting the Optional Flash Memory Card CARE/HANDLING of the Media and Ribbon General Maintenance CleaningWhite Screw Stud Ribbon End Sensor Plate Pinch Roller Lever Under the Media Guides Covers and PanelsRemoving Jammed Media Cleaning the Cutter Unit Cleaning the strip unitThreshold Setting Threshold setting procedureTroubleshooting Error Message Problem SolutionExcess Head Problem Solution Page

B-670 SERIES, EO1-33016E, EO1-33016 specifications

The Toshiba EO1-33016, EO1-33016E, and B-670 series are prominent offerings in Toshiba's extensive portfolio of thermal transfer printers, distinguished by their advanced features and technologies tailored for diverse industrial applications.

The EO1-33016 model is engineered for reliability and performance, enabling high-quality printing solutions for labels, barcodes, and other essential identifiers. With a printing resolution of up to 300 dpi, this printer produces sharp and clear images, making it an ideal choice for businesses that demand precision. Its robust build ensures durability in challenging environments, while its easy-to-use interface allows operators of varying skill levels to navigate with ease.

Equipped with the EO1-33016E variant, users benefit from enhanced connectivity options. This model features USB, Ethernet, and Serial connectivity, facilitating seamless integration into existing workflows. The advanced processor speeds up print times, allowing for high-volume printing needs to be met efficiently. The ability to print on various materials, including paper, synthetic stocks, and specialty labels, provides versatility for different labeling needs, be it for retail, logistics, or manufacturing purposes.

The B-670 series takes the functionality a step further by incorporating innovative thermal transfer technology. These printers support a wide range of label sizes and materials, amplifying their usability across different sectors. With sophisticated media handling capabilities, the B-670 series can accommodate various ribbon widths and lengths, thus minimizing waste and optimizing operational efficiency.

Notably, the B-670 series also features a user-friendly graphical display that simplifies printer setup and maintenance. Maintenance tasks such as ribbon and media replacements have been streamlined, allowing for quick changes to minimize downtime. Furthermore, the B-670 model is designed with energy efficiency in mind, significantly reducing the ecological footprint while maintaining high-quality output.

In summary, the Toshiba EO1-33016, EO1-33016E, and B-670 series stand out in the competitive landscape of printers due to their unique combination of reliability, advanced technologies, and user-centric designs. These models are well-suited for businesses seeking efficient and high-quality printing solutions that can adapt to a variety of labeling requirements, ensuring operational effectiveness across different applications.