Toshiba B-880-QQ SERIES owner manual Excess Head

Page 30

12. TROUBLESHOOTING

EO1-33017

 

12. TROUBLESHOOTING

 

 

Error Message

Problem

 

 

 

Solution

 

 

 

 

 

 

 

 

 

EXCESS HEAD

The print head is too hot.

Turn the power off and decrease the

TEMP.

 

print head temperature.

 

 

 

 

 

 

 

 

 

HEAD ERROR

This message is displayed when sending

1. Restart the printing by pressing

 

the head broken check command ([ESC]

the

RESTART

key.

 

HD001 [LF] [NUL]) and the print head has a

2. Replace the print head.

 

broken element.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RIBBON ERROR

There is a fault with the ribbon sensor.

Turn the power off. Contact your

∗∗∗∗

 

Authorized Service representative.

 

 

 

 

 

 

 

CUTTER ERROR

Media is jammed in the cutter.

Remove the jammed media and

∗∗∗∗

 

feed the undamaged media through

 

 

the cutter.

 

 

Press the

RESTART

key.

 

 

Else

 

 

 

 

 

Turn the power off and contact your

 

 

Authorized Service representative.

 

 

 

 

 

FLASH WRITE

An error has occurred when loading data

1. Turn the power off, re-seat the flash

ERROR

onto a flash memory card or ATA card.

memory card or ATA card and try

 

 

again.

 

 

2. Replace the flash memory card

 

 

or ATA card and retry.

 

 

3. Turn the power off and contact

 

 

your Authorized Service

 

 

representative.

 

 

 

 

 

FORMAT

An error has occurred while formatting a

1. Turn the power off, re-seat the flash

ERROR

flash memory card or ATA card.

memory card or ATA card and try

 

 

again.

 

 

2. Replace the flash memory card

 

 

or ATA card and retry.

 

 

3. Turn the power off and contact

 

 

your Authorized Service

 

 

representative.

 

 

 

 

 

FLASH

No more data can be saved in the flash

Replace the card with a new one

MEMORY FULL

memory card or ATA card.

and re-send data.

 

 

(In case of flash memory card, only

 

 

4MB cards can be used.)

 

 

 

 

 

COMMUNICATION

A communication error has occurred with

Turn the

power off then on again or

ERROR

the host.

press the

RESTART

key.

 

 

 

Check the program data.

 

 

Call your Authorized Service

 

 

representative if necessary.

 

 

 

 

 

 

 

 

 

12-2

Image 30
Contents QQ Series Energy Star is a U.S. registered mark Safety Summary Meanings of Each SymbolPrecautions Request Regarding MaintenanceTable of Contents Applicable Model AccessoriesIntroduction 8 2 T S 1 0 Q QSpecifications PrinterAuto Ribbon Saving Mode OptionMedia RibbonOverview FRONT/REAR ViewOperation Panel Parameter Setting Functions Parameter Setting Mode TableRequirements for Operation SET UP ProcedureSetting UP the Printer Interface CablesInstallation Procedure Connecting the Power Cord and CablesHolder Stand Installation Loading the Ribbon Head Lever PositionStep Do not Move the Media Guides using the screw a Loading the MediaLoading the Media Setting the feed gap sensor position An easy way to set the black mark sensor positionCutter Module Media Outlet Loading the Media Inserting the Optional Pcmcia Card COMCARE/HANDLING of the Media and Ribbon General Maintenance CleaningWhite Screw Stud Ribbon End Sensor Plate Pinch Roller Lever Under the Media Guides Covers and PanelsRemoving Jammed Media Cleaning the Cutter Unit Cleaning the strip unitThreshold Setting Threshold setting procedureTroubleshooting Error Message Problem SolutionExcess Head Problem Solution Page

B-880-QQ SERIES specifications

The Toshiba B-880-QQ Series represents a high-performance line of industrial printers designed to meet the demanding needs of various industries. Known for their robust build and exceptional print quality, the B-880-QQ printers are particularly well-suited for applications that require durable labels and tags. This series is ideal for use in manufacturing, logistics, retail, and healthcare environments.

One of the standout features of the B-880-QQ Series is its advanced printing technology. Utilizing thermal transfer and direct thermal printing methods, these printers deliver sharp, clear, and precise print outputs on a wide range of media. The printers are equipped with a high-resolution print head, capable of producing images at 300 dpi, which ensures that even the smallest text and intricate graphics are rendered with clarity.

Speed is another significant characteristic of the B-880-QQ Series. With print speeds reaching up to 6 inches per second, these printers can handle high-volume printing tasks efficiently, reducing downtime and increasing productivity. This makes them an excellent choice for businesses that need to produce large quantities of labels quickly.

Durability is a critical aspect of the B-880-QQ printers, designed to withstand the rigors of industrial settings. The robust housing protects the internal components from dust, moisture, and impact, which enhances the longevity of the equipment. Additionally, Toshiba has incorporated user-friendly features such as an intuitive control panel and easy media loading, allowing operators to adapt quickly and efficiently.

Connectivity options are extensive, including USB, Ethernet, and RS-232 interfaces, which enable seamless integration into existing networks and systems. This support for various connectivity options ensures that the B-880-QQ printers can be easily incorporated into diverse workflows.

Moreover, the B-880-QQ Series is compatible with a wide array of media types and sizes, making it versatile for different labeling applications. From paper labels to synthetic and RFID media, this printer can handle it all, meeting the diverse needs of its users.

In summary, the Toshiba B-880-QQ Series stands out in the market for its combination of high print quality, speed, durability, and versatility. With advanced technologies and user-friendly features, it offers a reliable solution for businesses that require efficient and effective labeling solutions in various industrial applications.