Toshiba B-880-QQ SERIES owner manual Problem Solution

Page 31

12. TROUBLESHOOTING

EO1-33017

 

12. TROUBLESHOOTING

 

 

Error Message

Problem

Solution

 

 

 

 

 

 

 

example)

When an error is detected in a command 20

Correct the command and re-send it

PC001;0A00,

bytes of the command are displayed.

again.

 

 

 

 

 

(ESC, LF, NUL are not displayed.)

 

Command

 

error

 

 

 

0300, 2, 2

 

 

 

 

 

 

 

 

 

Other Error

Hardware or software trouble.

Turn the power off then on again. If

Message

 

the problem still exists turn the power

 

 

 

 

 

 

off and contact your Authorized Ser-

 

 

 

 

 

 

vice representative.

 

 

 

 

 

 

 

NOTE: If an error is not cleared by pressing the RESTART key, the power must be switched off then on again.

After the power has been switched off and on, all print data in the printer is cleared.

**** denotes a remaining count of unprinted labels.

Problem

 

Solution

 

 

 

No print.

1.

Check that the media and the ribbon is loaded correctly.

 

2.

Check whether the print head is set correctly or not.

 

3.

Check the cabling between the printer and the host.

 

 

Dots missing in the

Dirty print head. → Clean the print head.

print.

Call your Authorized Service representative if necessary.

 

 

 

Unclear (or blurred)

1.

Dirty print head. → Clean the print head.

printing.

2.

Bad or faulty ribbon. → Replace ribbon.

 

3.

Poor media quality. → Change media type.

 

 

 

Power does not come

1.

Plug power cord into an AC socket.

on.

2.

Check the circuit breakers or fuses.

 

3.

Plug another appliance into the AC socket to check if there is power

 

 

supplied.

 

Call your Authorized Service representative if necessary.

 

 

Printer does not cut.

Check for a paper jam in the cutter.

 

Call your Authorized Service representative if necessary.

 

 

 

You see a raised nap

1.

Clean the cutter blades.

where the media has

2.

The blades are worn.

been cut.

 

→ Call your Authorized Service representative.

 

 

 

12-3

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Page 30 Page 32
Contents QQ Series Energy Star is a U.S. registered mark Meanings of Each Symbol Safety SummaryRequest Regarding Maintenance PrecautionsTable of Contents 8 2 T S 1 0 Q Q AccessoriesIntroduction Applicable ModelPrinter SpecificationsOption Auto Ribbon Saving ModeRibbon MediaFRONT/REAR View OverviewOperation Panel Parameter Setting Mode Table Parameter Setting FunctionsInterface Cables SET UP ProcedureSetting UP the Printer Requirements for OperationConnecting the Power Cord and Cables Installation ProcedureHolder Stand Installation Head Lever Position Loading the RibbonStep Loading the Media Do not Move the Media Guides using the screw aLoading the Media An easy way to set the black mark sensor position Setting the feed gap sensor positionCutter Module Media Outlet Loading the Media COM Inserting the Optional Pcmcia CardCARE/HANDLING of the Media and Ribbon Cleaning General MaintenanceWhite Screw Stud Ribbon End Sensor Plate Pinch Roller Lever Covers and Panels Under the Media GuidesRemoving Jammed Media Cleaning the strip unit Cleaning the Cutter UnitThreshold setting procedure Threshold SettingError Message Problem Solution TroubleshootingExcess Head Problem Solution Page

B-880-QQ SERIES specifications

The Toshiba B-880-QQ Series represents a high-performance line of industrial printers designed to meet the demanding needs of various industries. Known for their robust build and exceptional print quality, the B-880-QQ printers are particularly well-suited for applications that require durable labels and tags. This series is ideal for use in manufacturing, logistics, retail, and healthcare environments.

One of the standout features of the B-880-QQ Series is its advanced printing technology. Utilizing thermal transfer and direct thermal printing methods, these printers deliver sharp, clear, and precise print outputs on a wide range of media. The printers are equipped with a high-resolution print head, capable of producing images at 300 dpi, which ensures that even the smallest text and intricate graphics are rendered with clarity.

Speed is another significant characteristic of the B-880-QQ Series. With print speeds reaching up to 6 inches per second, these printers can handle high-volume printing tasks efficiently, reducing downtime and increasing productivity. This makes them an excellent choice for businesses that need to produce large quantities of labels quickly.

Durability is a critical aspect of the B-880-QQ printers, designed to withstand the rigors of industrial settings. The robust housing protects the internal components from dust, moisture, and impact, which enhances the longevity of the equipment. Additionally, Toshiba has incorporated user-friendly features such as an intuitive control panel and easy media loading, allowing operators to adapt quickly and efficiently.

Connectivity options are extensive, including USB, Ethernet, and RS-232 interfaces, which enable seamless integration into existing networks and systems. This support for various connectivity options ensures that the B-880-QQ printers can be easily incorporated into diverse workflows.

Moreover, the B-880-QQ Series is compatible with a wide array of media types and sizes, making it versatile for different labeling applications. From paper labels to synthetic and RFID media, this printer can handle it all, meeting the diverse needs of its users.

In summary, the Toshiba B-880-QQ Series stands out in the market for its combination of high print quality, speed, durability, and versatility. With advanced technologies and user-friendly features, it offers a reliable solution for businesses that require efficient and effective labeling solutions in various industrial applications.
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