Toshiba 3511 manual 210, Error Code Message Corrective Action

Page 212

12.ERROR CODE (Cont.)

 

Error Code

Message

Corrective Action

 

 

 

 

 

2C65, 2C66,

Failed to connect to SMTP server

Make sure the SMTP server is correctly

 

2C69

 

working, or the SMTP server address has

 

 

 

been set correctly. Then retry the scan.

 

 

 

 

 

2C67, 2C68

Failed to send E-Mail message

Turn the power OFF and then back ON. Retry

 

2C6A

 

the scan. If the error still occurs, contact your

 

 

 

service representative.

 

 

 

 

 

2C6B

Invalid address specified in From: field

Make sure that there is an illegal character in

 

 

 

the Terminal mail address. Delete the illegal

 

 

 

character and reset the appropriate Terminal

 

 

 

mail address, then retry it.

 

 

 

 

 

2C6C

Invalid address specified in To: field

Make sure that there is an illegal character in

 

 

 

the Destination mail address. Delete the

 

 

 

illegal character and reset the appropriate

 

 

 

Destination mail address, then retry it.

 

 

 

 

 

2C6D

NIC system error

Contact your dealer for support.

 

 

 

 

 

2C70

SMTP service is not available

Ask your administrator whether the SMTP

 

 

 

service is enabled.

 

 

 

 

 

2C80

Failed to process received E-mail job

Ask your administrator to confirm whether the

 

 

 

Received Internet Fax Forward is set.

 

 

 

 

 

2C81

Failed to process received Fax job

Ask your administrator to confirm whether the

 

 

 

Received Fax Forward is set.

9

 

 

 

2CC0

Job canceled

(Job was canceled.)

 

 

 

2CC1

Power failure occurred

Make sure that the power cable is connected

 

 

 

 

properly and it is inserted securely. Resend

 

 

 

the job.

 

 

 

 

 

Save as file

 

 

 

 

 

 

 

2D10, 2D12,

Illegal Job status

Turn the power OFF and then back ON. Retry

 

2D13,

 

sending. If the error still occurs, contact your

 

2D20-2D22

 

service representative.

 

 

 

 

 

2D11

Not enough memory

Make sure there are enough memory to save

 

 

 

the scan job.

 

 

 

 

 

2D14, 2D61

Invalid parameter specified

Make sure you specify the settings correctly

 

 

 

and try again.

 

 

 

 

 

2D15, 2D65

There are too many documents in the

Delete the data in the local shared folder in the

 

 

folder. Failed in creating new document.

equipment and retry the scan.

 

 

 

 

 

2D30

Failed to create directory

Make sure that the access privilege to the

 

 

 

storage directory is writable and the server or

 

 

 

local disk has a sufficient space. Then retry

 

 

 

the scan.

 

 

 

 

210

9.JOB STATUS

 

Image 212
Contents Page ‘Automatic Energy Save’ ‘Sleep Mode’ Default Time‘Automatic Energy Save’ Default Time Table of Contents Original Mode Copy Density Adjustment Background AdjustmentSharpness Adjustment Sheet Insertion Mode183 Filing 215227 245Page User Safety USE of Recycled Paper in the CopierIdentification Label Toshiba Quality is Second to None General Supplies/PartsToner Tip AdvicePreface Features of the e-STUDIO3511/4511 General Precautions When Installing or MovingPage Other Points When Using the Multifunctional Digital Color Systems Other Points During Maintenance or Inspection When Handling Supplies Disclaimer Notice Forgery Prevention FUNCTION/STORAGE of Color Copies Forgery Prevention FUNCTION/STORAGE of Color Copies Before Using 1 Equipment Description of Each Component Main ComponentsOptional Equipment Hole punch unit MJ-6004 Control Panel Access button Error lampPrint DATA/MEMORY RX/FAX communication Interrupt buttonWhen Fixing the Angle of the Control Panel Angle of the control panel is fixed at 7 degrees Function setting area Touch PanelMessage Display Touch-buttonsSettings setting functions confirmation button Clearing the Functions Selected Automatic Function ClearTurning on the Power Switch Turning on/off the PowerTurning off the Power Shutting down About 40 seconds later, the equipment Will be readyTo cancel the shutdown operation, press the no button Controlling the Use of the Copier with Department Codes Key in a registered department code 5- digitDo not pull out the key copy counter during copying Switching to the ENERGY-SAVING Mode HOW to Make Copies Feeder Paper Type Paper Size Maximum sheet Capacity Setting Copy PaperAcceptable Copy Paper Types and Sizes Paper Type Toshiba Recommendation Paper Weight Handling and Storing PaperSetting Copy Paper Adjust the side guides with both hands Setting Copy Paper Place paper face up in the drawers Press the User Functions button on Control panelSetting Copy Paper Case of cover sheet or sheet insertion Setting Copy Paper Setting Originals Acceptable Original Types and SizesMaximum Number of Sheets that can be Stored LD, LG, LT, LT-R, ST-R, CompSetting Originals Page Setting Originals Continuous Feed Mode Inside the Single-feed Mode Copying Procedure Place paper in the drawers General Copying ProceduresInitial default Settings Press the Start button Place the originalsSelect the copy modes as required When Coming Across the Situations below Place the next original, and press the Start buttonPlace the originals Select the copy mode Auto JOB Start JOB PresetSetting Auto Job Start Confirming and Canceling Auto Job Start Canceling auto job startReplace the original with a new one Interrupt CopyingPress the Interrupt button Stopping the Copy Operation Bypass Copying Bypass CopyingSee Setting the Other Size button Press the Start button Bypass Copying on Non-Standard-Size Paper Press the Start button Storing a Non-Standard Size in Memory Page HOW to Make Copies Setting of Basic Copy Modes Paper Selection Automatic Paper Selection APSPress the Start button Press the Start button Setting the Other Size button Mixed-sized Originals BLACK-AND-WHITE/COLOR Copy Mode Selection Press the Full COLOR, Black or Auto Color buttonReduction and Enlargement Copying Place the originals .SETTING Originals Press the AMS buttonReduction and Enlargement Copying Press the Start button Finishing Modes and Finishers Optional Type of Finishing ModeSelecting Finishing Modes Names of each Finisher Optional MJ-1024 MJ-1023 MJ-1022Sort/Group Copying Press the Sort or Group buttonRotate Sort Mode Example of selecting the Front STAPLE-1 button Setting Staple Sort Mode Place paper in the drawersStaple Sorting Maximum Number of Sheets that can be Stapled LD, LG, LT-R, COMP, A3, A4-R, B4, FolioSingle-staple finisher MJ-1022 LD, COMP, A3, FolioMagazine Sort & Saddle Stitch Mode Booklet Mode Setting Originals Set the paper sizeAvailable Conditions for Saddle Stitch LD, LG, LTHole Punch Mode Optional Number of punch holes and hole Available paper size DiameterDuplex Copying For Making 1-sided, 2-sided and Book-type CopiesPress the Start button Sided Originals 2-Sided Copies On the basic menu, press the highlighted button on the right Press the 2 2 Duplex button Sided Originals 1-Sided CopiesBook-type Originals 2-Sided Copies Select other copy modes as required Original Mode Black Auto Color Press the Auto button Copy Density AdjustmentAutomatic Copy Density Modes Place paper in the drawers Image Editing and Image Adjustment Color Balance Ymck Adjustment Press the Enter buttonRGB Adjustment Canceling the RGB AdjustmentONE-TOUCH Adjustment 100Background Adjustment 101Press the Image button to enter Image menu, and then press102 Twin 2-color Copy with Selected Colors Twin 2-COLOR Copying103 104 Select a color for the black areas on the original105 106 Using the Editing Functions 107108 109 Press the Start button Creating a Bookbinding Margin110 Edge Erase 111Book Center Erase 112If you need a binding margin, set the right and left margin DUAL-PAGE113 114 After all the originals are finished1/4 115116 Select the type of the originalMagazine Sort from the Editing Menu 117Select the paper type Example of copying a 12-page document118 Enter buttonTrimming/Masking Image Editing119 120 121 Mirror Image122 Cover Copying 123124 Place paper other than cover paper in the drawers125 Sheet Insertion Mode 126127 Press Copied or Blank buttonTime & Date Stamp 128Numbering 129130 Key in the starting page numberDirection of Copy Images in 1 to 2 and 2 to 131132 133 Press the 2 2 Duplex in the basic MenuCONTINUOUS/SINGLE Original Feeding 134Place the originals on the reversing Automatic document feeder optional135 Press the Sadf button136 Storing Originals 137Store to e-FILING 138139 Press the BOX/FOLDER button12Press the Function Clear button to finish this job 14010Press the Start button Save AS File 141Select the desired file format 142Select the desired location 143 Enter Entering Letters144 Scanning the Images 145Scan Setting in the Touch Panel Scanning Procedure Place the originalsSelect the desired scan mode and press the button 146147 Scan to e-FILING 148149 150 151 10Press the SCAN! buttonScan to File 152Press the Scan button on the control Panel to enter the scan menu153 Select the file format154 Press the Enter button Press the SCAN! button155 Scan to E-MAIL 156157 Press the E-MAIL to button and select the addressPress the File Name button and name the scanned data 158Press the Body button and enter the text body, etc 10Set the size of the attached data 159Press the Edit button and set the original size and type 160 Internet FAX 161Precaution for Internet Transmission Internet FAX162 Internet Fax Transmission OverviewInternet Fax to/from Client Computers 163Internet Fax to Internet Fax 164 Setting the Transmission ConditionsSending Internet FAX 165 166 167 168 169 170 171 172 173 Presspanel. the FAX button on the control Searching Address Using Ldap Server174 175 Multi-address Transmission176 Specify the recipientPress the Destination button 177Confirming the Destinations Sending 2-sided Originals 178Advanced Function 179 Press the Start button Priority Transmission180 When POP3* is selected for the Receive Mode When SMTP* is selected for Receive ModeReceiving Internet FAX 181182 Receiving from POP3 ServerChecking completes Receiving from Smtp ServerJOB Status 183JOB Status 184Print JOB List 185186 187 Proof Print JOB 188189 Private Print JOB 190191 When Using the Department Codes 192193 Confirming the Status of FAX/INTERNET FAX JOB 194Confirming the Status of Scan 195Print Log LOG List196 197 Send/Receive Log198 Scan LogAddress Registration from LOG Lists 199200 Printing SEND/RECEIVE LOG List of FAX 201Releasing the Print Error Status202 Change the paper size of the drawer to the specified size203 204 Error CodeFax/Internet Fax Error Code Cause Corrective Action Error Code Cause Corrective Action 205206 207 208 Scan Job Error Code Message Corrective Action 209Error Code Message Corrective Action 210211 212 213 214 Filing 215Filing Functions 217 Setting UP BOX 219 Change the data of the BOX Name and the Password Changing Input Data221 Deleting BOX Printing Stored Document 223Print the whole Document Select the document to be printedPress the Print button Execute Test PrintingPerform steps 1 to 4 of the Print the whole Document Printing the Stored Document with Added/Changed Settings225 Press the Settings button Set printing as required Template 227Template Recalling Template 229Recalling Template 231 User Group Registering TemplatePublic Template Group 233 Press the Save button Registering the Template in the User GroupPress the empty Template button, Then press the Save button 235Enter the data for registering the new user group Enter the data requested 10Press the Save button237 Press the button of Name 1, Name 2 and/or User Name 239 Changing the Data of User GroupPress the Name button and/or the User Name button 11 7 Press the Enter buttonDeleting Template 241Deleting Template 243 244 11.TEMPLATE When the Graphic Symbols Blink on the Touch Panel 245246 247 Adding Paper to the Drawers ADD Paper Symbol248 249 Replace Toner Cartridge Symbol 250251 Recommendation for Original Toner252 Return the cartridge holder to its original position 253Insert the cartridge completely Replacing the Yellow Y, Magenta M, Cyan C Toner Cartridge 254Close the front cover 255 256 Open the front cover Pull the toner bag out carefully Replace Toner BAG Symbol257 Clear Paper Symbol 258259 260 261 262 263 264 Open the fuser unit cover265 Close the relay unit cover266 267 268 269 Paper Misfeed in the Saddle-Stitch Finisher optional MJ-1024270 Saddle stitch unit271 Close the exit cover and the front coverTake out the staple cartridge Adding Staples Optional272 273 Close the front cover of the finisher274 Saddle-Stitch Finisher MJ-1024275 276 277 Removing Jammed Staples Optional 278279 Lowerknob. the staple cover while holding280 281 Return the staple cases to their original positionPosition 282Return the saddle staple to its original 283 Remove any jammed staples284 Disposing of the Punched Paper Bits Optional 285286 Call Service SymbolPeriodic Maintenance Message Maintenance 287Weekly Maintenance Power ON/OFF statusDaily Inspection Items for Daily CheckSimple Troubleshooting Display does not Change when Buttons or Icons are Pressed289 Equipment does not StartImage Density is too Low Image Density is too HighItems to be checked Countermeasure Reference Replace Toner CartridgeImages are Blurred 291Images are Stained Desired Color does not Appear Images are Partially MissingFunctions cannot be Set Specifications & Options 293294 OPC295 LG, COMP, B4, Folio 296Continuous Copying Speed Unit sheets/min Specifications of Options 297Reversing Automatic Document Feeder Large Capacity Feeder298 Additional Drawer ModuleMJ-1024 with mixed paper loaded 299MJ-1024 with mixed paper not loaded 300 Tray Loading Capacity MJ-1023 with mixed paper not loadedComp B5-R, Folio301 MJ-1023 with mixed paper loadedLD, COMP, A3 302Tray Loading Capacity MJ-1022 with mixed paper not loaded 303 MJ-1022 with mixed paper loadedBridge Unit Hole Punch UnitPacking List 304Combination Matrix 1/2 Copying Function Combination Matrix305 306 14.SPECIFICATIONS & Options Combination Matrix 2/2307 RGB ACS308 Numerics Index309 310 311 General Copying ProceduresImage Quality Adjustment Combination 312 Print DATA/MEMORY RX/FAXPrinting SEND/RECEIVE LOG List FAX Reduction and Enlargement Copying Registering TemplateSetting of Basic Copy Modes Switching to the ENERGY-SAVING313 Saddle Stitching Unit Misfeed314 Using the Editing FunctionsWhen the Graphic Symbols Blink on Touch Panel
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