Dell 0JYTRGA00, Aurora-R2 manual Software Diagnostic Tools, Pre-Boot System Assessment PSA

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Software Diagnostic Tools

Pre-Boot System Assessment (PSA)

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests for the system board, keyboard, display, memory, hard drive, and so on.

To invoke PSA:

1.Restart the computer.

2.When the Alienware logo appears, press <F12> to access the Boot Menu.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

3.Select Diagnostics from the menu and press <Enter>.

4.During the assessment, answer any questions that appear on the screen.

If a component fails the test, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

If you receive error code(s) during the Pre-boot System Assessment, write down the error code(s) and contact Alienware (see “CONTACTING ALIENWARE“ on page 66).

If the PSA completes successfully, the following message appears on your screen.

“Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

Press <y> to continue if you are experiencing memory issue, otherwise press <n> to finish PSA testing.

When you press <n>, the following message appears on the screen.

“Booting Dell Diagnostic Utility Partition. Press any key to continue.”

5. Select Exit to reboot your computer.

CHAPTER 6: TROUBLESHOOTING

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Contents Alienware Desktop Manual Page Contents Page Page Page Setting UP Your Desktop Product Documentation and Media Before Setting Up Your DesktopPlacing Your Desktop Connect the Display Connect the Keyboard and Mouse Connect the Power Cable Press the Power Button Setting Up a Wired Connection Set Up Microsoft WindowsSetting Up a Wireless Connection Connect to the Internet OptionalSetting Up Your Internet Connection Setting UP Your Desktop Getting to Know Front View Features Back View Features Back Light Button Back Panel Connectors Connecting External Speakers Accessing the Top Panel Connectors Top View FeaturesTop Panel Connectors Using Your Desktop Working With RAID Alienware Command CenterAlienFX AlienFusionRAID Level RAID 1+0 Using System Setup Performance TuningUsing Software Optimizing PerformanceSystem Setup Configuring the BiosEntering System Setup System Setup ScreensCache L3 System Setup OptionsAcpi Apic USB Functions CPU IOH Change Supervisor Password Installing Additional or Replacement Components Turning Off Your Desktop Before You BeginBefore Working Inside Your Desktop Removing and Replacing the Side Panel Memory modules Graphics cards Optical drives Hard drives Installing Additional or Replacement Components Memory module connector Tab Notch Hard drive Release tabs Removing and Replacing Hard DrivesHard drive Hard-drive bracket Shroud Shroud button Removing and Replacing Expansion CardsPCI Express x16 card Securing tab Connector Installing Additional or Replacement Components Troubleshooting Basic Hints and Tips Backup and General MaintenancePre-Boot System Assessment PSA Software Diagnostic ToolsStarting Alienware Diagnostics From the Resource DVD Alienware DiagnosticsComputer fails the Post Computer ProblemsProgram stops responding or crashes repeatedly Computer stops responding or a solid blue screen appearsOther software problems Memory Hard Drive ProblemsDisplay Power Troubleshooting System Recovery Dell DataSafe Local Backup Specifications Mm to 447 mm 16.77 inches to 17.59 inches MHz and I333 MHz USB Grms Computer Use Computer SetupElectrostatic Discharge ESD Warning Replacement Components or Accessories When Should You Contact Alienware?Websites Appendix B Contacting AlienwareNvidia GeForce GTX 295 Graphics Cards Appendix C Important Information0JYTRGA00