Dell 0F1697A00 manual Solving Problems

Page 20

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Solving Problems

Dell provides a number of tools to help you if your system does not perform as expected. For the latest troubleshooting information available for your system, see the Dell Support website at support.dell.com. You can also find descriptions of Dell troubleshooting tools in the section titled "Getting Help" in your online User’s Guide.

If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag below; and then contact Dell from the same location as your computer.

See "Finding Information for Your Computer" on page 5 for an example of the express service code and service tag.

Express Service Code:___________________________

Service Tag:___________________________

Your computer includes the following tools that can help you solve a problem:

DELL DIAGNOSTICS — The Dell Diagnostics tests various components in your computer and helps to identify the cause of computer problems. For more information, see "Starting the Dell Diagnostics" on page 20.

THE FOLLOWING FEATURES CAN INDICATE A POSSIBLE FAILURE AND HELP YOU TROUBLESHOOT A COMPUTER PROBLEM. SEE YOUR User’s Guide FOR MORE INFORMATION

SYSTEM LIGHTS — Located on the front of the computer

DIAGNOSTIC LIGHTS — Located on the back of the computer

SYSTEM MESSAGES — Appear on your monitor screen

BEEP CODES — A series of audible beeps emitted by your computer

18

Setup and Quick Reference Guid e

Image 20
Contents Setup and Quick Reference Guide Page Setup and Quick Reference Guide June 2003 P/N F1697 Rev. A00 Contents Contents About This Guide Finding Information for Your ComputerE r ’ s G u i d e L l P r e m i e r S u p p o r t We b s i t e General Setup and Quick Reference Guide When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing HabitsGetting Started/Setup Battery DisposalSetup and Quick Reference Guid e USB T u p W i t h E x p a n s i o n C a r d s Completed Setup Solving Problems Using the Drivers and Utilities CD Drivers for Your ComputerStarting the Dell Diagnostics Dell DiagnosticsWhen to Use the Dell Diagnostics Running the Dell IDE Hard Drive Diagnostics Regulatory Notices 冎€欴€ €€谼谼€ Page Page €€銔銔 €銔銔€€묌銔€뮤醄€€뎀€€醄뎀€€뎀 如何重新安装操作系统 服务呼叫状态与支持历史记录 €€€鿌鿌€ 㠘欴€€€鿌鿌€€€ €銔銔㽬 €銔銔㽬€€ 欴€诐诐欴€诐뢌濰欴€龼 €ὰ/€竐 按下电源按钮,打开计算机和显示器。 参见第 38 页上的安装完成后。显示器 扬声器 €醄  쯤ὠ€€ €竐€€齴 €€谘 快速服务代码: 服务标签: Drivers and Utilities CD Drivers and Utilities CD 放入 CD 驱动器。€冎 Dell ∀欴欴 Dell ∀ᚘ€诐 Dell ∀欴欴  Dell IDE ꓸ돀冎欴∀欴欴 ∀ Drivers and Utilities CD Ὤ誀 Dell ∀€€€€€ 44 安装与快速参考指南 安裝和快速參考指南 、注意事項和注意 如果您購買了 Dell n 系列電腦,則本文件中對 Microsoft WindowsPage Page 關於本指南 尋找關於電腦的資訊作業系統 CD 要尋找的項目是? 所在位置 服務呼叫狀態和支援歷程記錄 注意:安全說明 一般規定注意:安全說明 續 使用您的電腦時 使用您的電腦時 續 進行主機內部組裝時人體工學計算習慣 開始使用/安裝 按下電源按鈕以開啟電腦和監視器的電源。 請參閱第 60 頁的「完成安裝」。安裝 無擴充卡 安裝 有擴充卡 完成安裝 解決問題 快速服務代碼: 服務標籤:使用驅動程式和公用程式 CD Dell 診斷程式 何時使用 Dell 診斷程式執行 Dell IDE Hard Drive Diagnostics Dell IDE 硬碟診斷程式 管制通告 66 安裝和快速參考指南 Page 0F1697A00