Dell JK523 manual Insert the Drivers and Utilities CD

Page 31

Enter system setup (see "System Setup" in your online User’s Guide for instructions), review your computer’s configuration information, and ensure that the device you want to test displays in system setup and is active.

Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD (also known as the ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

1Turn on (or restart) your computer.

2When the DELL logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the optional Drivers and Utilities CD (see "Starting the Dell Diagnostics From the Drivers and Utilities CD" on page 31).

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

3When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4When the Dell Diagnostics Main Menu appears, select the test you want to run.

Starting the Dell Diagnostics From the Drivers and Utilities CD

1Insert the Drivers and Utilities CD.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

3When the boot device list appears, highlight the listing for the CD/DVD drive and press <Enter>.

4Select the listing for the CD/DVD drive option from the CD boot menu.

5Select the option to boot from the CD/DVD drive from the menu that appears.

6Type 1 to start the Drivers and Utilities CD menu.

7Type 2 to start the Dell Diagnostics.

8Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

9When the Dell Diagnostics Main Menu appears, select the test you want to run.

Quick Reference Guide

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Quick Reference GuideSeptember JK523 Contents Contents Desktop System Software DSS Finding InformationSupport.dell.com User’s Guide is also available on the optional Drivers Dell Support Website support.dell.com Segment, and enter your Service TagClick the topic that describes your problem What Are You Looking For? Find It HereSetting Up Your Computer Quick Reference Guide Quick Reference Guide Mini Tower Computer Front View System ViewsSteady green The computer is in a normal operating state Power button. Instead, perform an operating system shutdownBlinking green The computer is in a power-saving mode No light The computer is turned offCover release latch Mini Tower Computer Back ViewPadlock ring Address. For more information, see your online User’s Guide Mini Tower Computer Back-Panel ConnectorsParallel connector PositionVideo connector ConnectorLine-in connector Line-out connectorShutdown Desktop Computer Front ViewDesktop Computer Back View Desktop Computer Back-Panel Connectors Removing the Computer Cover Before Working Inside Your Computer Before You BeginMini Tower Computer Security cable slot Cover release latch Padlock ring Desktop Computer Inside Your Computer System Board Components Mini Tower Computer Quick Reference Guide Jumper SettingsJumpered Desktop ComputerJumper DescriptionSystem Board Components Desktop Computer Quick Reference Guide Jumper Setting Solving ProblemsDell Diagnostics When to Use the Dell DiagnosticsInsert the Drivers and Utilities CD Tab Function Option FunctionSystem Lights Power Light Problem Description Suggested ResolutionSee your online User’s Guide Light Pattern Problem Description Diagnostic LightsIf available, install properly working Light Pattern Problem Description Suggested ResolutionInstalled, reinstall it and restart Without errorEnsure that the cables are properly Ensure that no special memoryVerify that the memory modules that Your computerCode Cause Beep CodesResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreBefore You Begin Reinstalling Microsoft Windows XPReinstalling Windows XP Quick Reference Guide When the Welcome to Microsoft screen appears, click Next Using the Drivers and Utilities CDIndex Problems. See troubleshootingIndex
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