Dell JK523 Ensure that no special memory, Verify that the memory modules that, Your computer

Page 36

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

No memory modules are detected.

• If you have one memory module

 

 

installed, reinstall it and restart the

 

 

computer. For information on

 

 

reinstalling memory modules, see your

 

 

online User’s Guide.

 

 

• If you have two or more memory

 

 

modules installed, remove the modules,

 

 

reinstall one module, and then restart

 

 

the computer. If the computer starts

 

 

normally, reinstall an additional module.

 

 

Continue until you have identified a

 

 

faulty module or reinstalled all modules

 

 

without error.

 

 

• If available, install properly working

 

 

memory of the same type into your

 

 

computer.

 

 

• If the problem persists, contact Dell. For

 

 

information on contacting Dell, see your

 

 

online User’s Guide.

 

 

 

 

Memory modules are detected, but a

• Ensure that no special memory

 

memory configuration or compatibility

module/memory connector placement

 

error exists.

requirements exist.

 

 

• Verify that the memory modules that

 

 

you are installing are compatible with

 

 

your computer.

 

 

• If the problem persists, contact Dell. For

 

 

information on contacting Dell, see your

 

 

online User’s Guide.

 

 

 

 

A failure has occurred.

• Ensure that the cables are properly

 

 

connected to the system board from the

 

This pattern also displays when you enter

hard drive, CD drive, and DVD drive.

 

• Check the computer message that

 

system setup and may not indicate a

 

appears on your monitor screen.

 

problem.

 

• If the problem persists, contact Dell. For

 

 

 

 

information on contacting Dell, see your

 

 

online User’s Guide.

 

 

 

 

After POST is complete, all four

None.

 

diagnostic lights turn green briefly before

 

 

turning off to indicate a normal operating

 

 

condition.

 

 

 

 

36

Quick Reference Guide

Image 36
Contents Quick Reference Guide W . d e l l . c o m s u p p o r t . d e l l . c o mSeptember JK523 Contents Contents Finding Information Desktop System Software DSSSupport.dell.com User’s Guide is also available on the optional Drivers Segment, and enter your Service Tag Click the topic that describes your problemWhat Are You Looking For? Find It Here Dell Support Website support.dell.comSetting Up Your Computer Quick Reference Guide Quick Reference Guide System Views Mini Tower Computer Front ViewPower button. Instead, perform an operating system shutdown Blinking green The computer is in a power-saving modeNo light The computer is turned off Steady green The computer is in a normal operating stateMini Tower Computer Back View Cover release latchPadlock ring Mini Tower Computer Back-Panel Connectors Parallel connectorPosition Address. For more information, see your online User’s GuideConnector Line-in connectorLine-out connector Video connectorDesktop Computer Front View ShutdownDesktop Computer Back View Desktop Computer Back-Panel Connectors Removing the Computer Cover Before You Begin Before Working Inside Your ComputerMini Tower Computer Security cable slot Cover release latch Padlock ring Desktop Computer Inside Your Computer System Board Components Jumper Settings Mini Tower Computer Quick Reference GuideDesktop Computer JumperDescription JumperedSystem Board Components Desktop Computer Quick Reference Guide Solving Problems Dell DiagnosticsWhen to Use the Dell Diagnostics Jumper SettingInsert the Drivers and Utilities CD Option Function Tab FunctionPower Light Problem Description Suggested Resolution System LightsSee your online User’s Guide Diagnostic Lights Light Pattern Problem DescriptionLight Pattern Problem Description Suggested Resolution Installed, reinstall it and restartWithout error If available, install properly workingEnsure that no special memory Verify that the memory modules thatYour computer Ensure that the cables are properlyBeep Codes Code CauseUsing Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesReinstalling Microsoft Windows XP Before You BeginReinstalling Windows XP Quick Reference Guide Using the Drivers and Utilities CD When the Welcome to Microsoft screen appears, click NextProblems. See troubleshooting IndexIndex