Dell JK523 manual System Lights, Power Light Problem Description Suggested Resolution

Page 33

5Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

System Lights

Your power light may indicate a computer problem.

Power Light

Problem Description

Suggested Resolution

 

 

 

Solid green

Power is on, and the computer is

No corrective action is required.

 

operating normally.

 

Blinking green

The computer is in a power-saving

 

mode.

Press the power button, move the mouse, or press a key on the keyboard to wake the computer.

Blinks green several

A configuration error exists.

Check Diagnostic Lights to see if the specific

times and then

 

problem is identified (see "Diagnostic Lights"

turns off

 

on page 34).

 

 

 

Solid yellow

The Dell Diagnostics is running a

If the Dell Diagnostics is running, allow the

 

test, or a device on the system board

testing to complete.

 

may be faulty or incorrectly installed.

Check Diagnostic Lights to see if the specific

 

 

problem is identified (see "Diagnostic Lights"

 

 

on page 34).

 

 

If the computer does not boot, contact Dell

 

 

for technical assistance. For information on

 

 

contacting Dell, see your online User’s Guide.

 

 

 

Blinking yellow

A power supply or system board

Check Diagnostic Lights to see if the specific

 

failure has occurred.

problem is identified (see "Diagnostic Lights"

 

 

on page 34).

 

 

See "Power Problems" in your online User’s

 

 

Guide.

 

 

 

Solid green and a

A problem was detected while the

For instructions on diagnosing the beep code

beep code during

BIOS was executing.

see "Beep Codes" on page 37. Also, check

POST

 

Diagnostic Lights to see if the specific

 

 

problem is identified.

 

 

 

Solid green power

The monitor or the graphics card may

Check Diagnostic Lights to see if the specific

light, no beep code

be faulty or incorrectly installed.

problem is identified.

and no video during

 

 

POST

 

 

 

 

 

Solid green power

An integrated system board device

Check Diagnostic Lights to see if the specific

light and no beep

may be faulty.

problem is identified. If the problem is not

code, but the

 

identified, contact Dell for technical

computer locks up

 

assistance. For information on contacting Dell,

during POST

 

see your online User’s Guide.

 

 

 

Quick Reference Guide

33

Image 33
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Quick Reference GuideSeptember JK523 Contents Contents Finding Information Desktop System Software DSSSupport.dell.com User’s Guide is also available on the optional Drivers Click the topic that describes your problem Segment, and enter your Service TagWhat Are You Looking For? Find It Here Dell Support Website support.dell.comSetting Up Your Computer Quick Reference Guide Quick Reference Guide Mini Tower Computer Front View System ViewsBlinking green The computer is in a power-saving mode Power button. Instead, perform an operating system shutdownNo light The computer is turned off Steady green The computer is in a normal operating stateMini Tower Computer Back View Cover release latchPadlock ring Parallel connector Mini Tower Computer Back-Panel ConnectorsPosition Address. For more information, see your online User’s GuideLine-in connector ConnectorLine-out connector Video connectorShutdown Desktop Computer Front ViewDesktop Computer Back View Desktop Computer Back-Panel Connectors Removing the Computer Cover Before Working Inside Your Computer Before You BeginMini Tower Computer Security cable slot Cover release latch Padlock ring Desktop Computer Inside Your Computer System Board Components Mini Tower Computer Quick Reference Guide Jumper SettingsJumper Desktop ComputerDescription JumperedSystem Board Components Desktop Computer Quick Reference Guide Dell Diagnostics Solving ProblemsWhen to Use the Dell Diagnostics Jumper SettingInsert the Drivers and Utilities CD Tab Function Option FunctionPower Light Problem Description Suggested Resolution System LightsSee your online User’s Guide Light Pattern Problem Description Diagnostic LightsInstalled, reinstall it and restart Light Pattern Problem Description Suggested ResolutionWithout error If available, install properly workingVerify that the memory modules that Ensure that no special memoryYour computer Ensure that the cables are properlyCode Cause Beep CodesResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreBefore You Begin Reinstalling Microsoft Windows XPReinstalling Windows XP Quick Reference Guide When the Welcome to Microsoft screen appears, click Next Using the Drivers and Utilities CDIndex Problems. See troubleshootingIndex