5Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
System Lights
Your power light may indicate a computer problem.
Power Light | Problem Description | Suggested Resolution |
|
|
|
Solid green | Power is on, and the computer is | No corrective action is required. |
| operating normally. |
|
Blinking green | The computer is in a |
| mode. |
Press the power button, move the mouse, or press a key on the keyboard to wake the computer.
Blinks green several | A configuration error exists. | Check Diagnostic Lights to see if the specific |
times and then |
| problem is identified (see "Diagnostic Lights" |
turns off |
| on page 34). |
|
|
|
Solid yellow | The Dell Diagnostics is running a | If the Dell Diagnostics is running, allow the |
| test, or a device on the system board | testing to complete. |
| may be faulty or incorrectly installed. | Check Diagnostic Lights to see if the specific |
|
| problem is identified (see "Diagnostic Lights" |
|
| on page 34). |
|
| If the computer does not boot, contact Dell |
|
| for technical assistance. For information on |
|
| contacting Dell, see your online User’s Guide. |
|
|
|
Blinking yellow | A power supply or system board | Check Diagnostic Lights to see if the specific |
| failure has occurred. | problem is identified (see "Diagnostic Lights" |
|
| on page 34). |
|
| See "Power Problems" in your online User’s |
|
| Guide. |
|
|
|
Solid green and a | A problem was detected while the | For instructions on diagnosing the beep code |
beep code during | BIOS was executing. | see "Beep Codes" on page 37. Also, check |
POST |
| Diagnostic Lights to see if the specific |
|
| problem is identified. |
|
|
|
Solid green power | The monitor or the graphics card may | Check Diagnostic Lights to see if the specific |
light, no beep code | be faulty or incorrectly installed. | problem is identified. |
and no video during |
|
|
POST |
|
|
|
|
|
Solid green power | An integrated system board device | Check Diagnostic Lights to see if the specific |
light and no beep | may be faulty. | problem is identified. If the problem is not |
code, but the |
| identified, contact Dell for technical |
computer locks up |
| assistance. For information on contacting Dell, |
during POST |
| see your online User’s Guide. |
|
|
|
Quick Reference Guide
33