Dell MX36C setup guide Using Support Tools

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Using Support Tools

No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists.

•If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

•Enter system setup and ensure that the boot sequence information is correct. See the Service Manual at support.dell.com/ manuals.

No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure. See the Service Manual at support.dell.com/manuals or see “Contacting Dell” on page 62 for assistance.

USB over current error — Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both

of them.

NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive

problem — S.M.A.R.T error, possible hard drive failure. See “Contacting Dell” on page 62 for assistance.

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Contents SETUP GUIDE Page SETUP GUIDE Model D03M series Type D03M001September 2009 P/N MX36C Rev. A00 Contents Index Setting Up Your Studio XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard Mouse Connect the Network Cable Optional It nowConnect the Power Cable Set Up Microsoft Windows Set Up UbuntuSetting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Follow the instructions on the screen to complete the setupSave and close any open files, and exit any open programs Click Start → Connect ToConnect to the Internet window appears Setting Up Your Internet ConnectionClick Start → Control Panel Connect to the Internet window appears Using Your Studio XPS Desktop Front View FeaturesUsing Your Studio XPS Desktop Top View Features Headphone connector Connects to headphones Back View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Entertainment and Multimedia Software FeaturesProductivity and Communication Right-click an open area of the desktop To access the display properties windowCustomizing the Desktop Customizing Your Energy Settings Follow the instructions on the Windows Easy Transfer wizard Transferring Information to a New ComputerIf the User Account Control window appears, click Continue Click Set up backup Follow the instructions on the Configure Backup wizardBacking Up Your Data Follow the instructions on the Back Up Files wizardDell DataSafe Online Backup Dell Dock Add a CategoryAdd an Icon Remove a Category or IconBeep Codes Solving ProblemsBeep Code Possible Problem Network Problems Wireless ConnectionsWired Connections If the network connection is lostPower Problems If the problem persists, contact Dell see Contacting Dell onIf you receive an insufficient memory message Memory ProblemsFor assistance, contact Dell see Contacting Dell on If you experience other memory problems If a program stops responding End the program Press CtrlShiftEsc simultaneouslyClick Applications Click the program that is no longer respondingIf you have other software problems Click StartFollow the instructions on the Program Compatibility wizard Start menuAbout Your System System Using Support ToolsDell Support Center Using Support Tools System MessagesUsing Support Tools Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter Starting Dell Diagnostics From Your Hard Drive If PSA is invokedPress any key to go to the Choose An Option window If PSA is not invokedType 1 to start the CD menu and press Enter to proceed Select the test you want to runRemove the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreUndoing the Last System Restore Click Next and follow the remaining prompts on the screenDell DataSafe Local Backup Dell Factory Image Restore Performing Dell Factory Image Restore Operating System Reinstallation Before You BeginClick Properties→ Device Manager Click the Drivers tab→ Roll Back DriverClick Exit if the Install Windows message appears Reinstalling Microsoft WindowsTo reinstall Windows, you need the following items Restoring Your Operating System Fill out the Diagnostic Checklist on Getting HelpOnline Services DellConnectDell Support websites Support.dell.comDell Support e-mail addresses Dell Marketing and Sales e-mail addressesMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comReturning Items for Repair Under Warranty or for Credit Product InformationGetting Help Diagnostic Checklist Before You CallContacting Dell For customers in the United States, call 800-WWW-DELLGetting Help If you need to See Reinstall your operating systemFinding More Information and Resources Find safety best practices information for your computer If you need toBasic Specifications Memory Computer ModelComputer Information Drives AudioVideo CommunicationExternal connectors Computer Environment Appendix Macrovision Product NoticeD03M D03M001 115/230 VAC 50/60 Hz 4 a ImporterCurrent Index Index Index Index Page 0MX36CA00