Dell MX36C Power Problems, If the problem persists, contact Dell see Contacting Dell on

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Power Problems

If the power light is off — The computer is either turned off or is not receiving power.

•Reseat the power cable into the power connector on the computer and the electrical outlet.

•If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.

•Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

•Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

•Ensure that the power supply light on the back of the computer is on. If the light is off there may be a possible problem with the power supply or the power cable.

Solving Problems

If the problem persists, contact Dell (see “Contacting Dell” on page 62).

If the power light is solid white and the computer is not responding — The display may not be connected or powered on. Ensure that the display is properly connected and then turn it off, then back on.

If the power light is solid amber —

•The computer is in sleep or standby state. Press a key on the keyboard, move the connected mouse, or press the power button to resume normal operation.

•There may be a problem with either the system board or the power supply. For assistance, contact Dell (see “Contacting Dell” on page 62).

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Contents SETUP GUIDE Page Model D03M series Type D03M001 SETUP GUIDESeptember 2009 P/N MX36C Rev. A00 Contents Index Setting Up Your Studio XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard Mouse It now Connect the Network Cable OptionalConnect the Power Cable Set Up Ubuntu Set Up Microsoft WindowsConnect to the Internet Optional Setting Up a Wired ConnectionFollow the instructions on the screen to complete the setup Setting Up a Wireless ConnectionSave and close any open files, and exit any open programs Click Start → Connect ToClick Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Connect to the Internet window appears Front View Features Using Your Studio XPS DesktopUsing Your Studio XPS Desktop Top View Features Headphone connector Connects to headphones Back View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing the Desktop To access the display properties windowRight-click an open area of the desktop Customizing Your Energy Settings If the User Account Control window appears, click Continue Transferring Information to a New ComputerFollow the instructions on the Windows Easy Transfer wizard Follow the instructions on the Configure Backup wizard Click Set up backupBacking Up Your Data Follow the instructions on the Back Up Files wizardDell DataSafe Online Backup Add a Category Dell DockAdd an Icon Remove a Category or IconBeep Code Possible Problem Solving ProblemsBeep Codes Wireless Connections Network ProblemsWired Connections If the network connection is lostIf the problem persists, contact Dell see Contacting Dell on Power ProblemsFor assistance, contact Dell see Contacting Dell on Memory ProblemsIf you receive an insufficient memory message If you experience other memory problems Press CtrlShiftEsc simultaneously If a program stops responding End the programClick Applications Click the program that is no longer respondingClick Start If you have other software problemsFollow the instructions on the Program Compatibility wizard Start menuDell Support Center Using Support ToolsAbout Your System System System Messages Using Support ToolsUsing Support Tools Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Press any key to go to the Choose An Option windowSelect the test you want to run Type 1 to start the CD menu and press Enter to proceedRemove the Drivers and Utilities disc Restoring Your Operating System Starting System Restore System RestoreUndoing the Last System Restore Click Next and follow the remaining prompts on the screenDell DataSafe Local Backup Dell Factory Image Restore Performing Dell Factory Image Restore Before You Begin Operating System ReinstallationClick Properties→ Device Manager Click the Drivers tab→ Roll Back DriverTo reinstall Windows, you need the following items Reinstalling Microsoft WindowsClick Exit if the Install Windows message appears Restoring Your Operating System Getting Help Fill out the Diagnostic Checklist onDellConnect Online ServicesDell Support websites Support.dell.comDell Marketing and Sales e-mail addresses Dell Support e-mail addressesMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comProduct Information Returning Items for Repair Under Warranty or for CreditGetting Help Before You Call Diagnostic ChecklistFor customers in the United States, call 800-WWW-DELL Contacting DellGetting Help Finding More Information and Resources Reinstall your operating systemIf you need to See If you need to Find safety best practices information for your computerBasic Specifications Computer Information Computer ModelMemory Audio DrivesVideo CommunicationExternal connectors Computer Environment Macrovision Product Notice AppendixCurrent ImporterD03M D03M001 115/230 VAC 50/60 Hz 4 a Index Index Index Index Page 0MX36CA00