Dell MX36C setup guide Dell Factory Image Restore

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NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

5.Select Repair Your Computer.

6.Select Dell Factory Image Recovery and DataSafe Options and follow the instructions on the screen.

NOTE: The duration of the restoration process depends on the amount of data to be restored.

NOTE: For more information, see the knowledge base article 353560 at support.dell.com.

Restoring Your Operating System

Dell Factory Image Restore

CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.

Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from

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Contents SETUP GUIDE Page Model D03M series Type D03M001 SETUP GUIDESeptember 2009 P/N MX36C Rev. A00 Contents Index Setting Up Your Studio XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard Mouse It now Connect the Network Cable OptionalConnect the Power Cable Set Up Ubuntu Set Up Microsoft WindowsConnect to the Internet Optional Setting Up a Wired ConnectionFollow the instructions on the screen to complete the setup Setting Up a Wireless ConnectionSave and close any open files, and exit any open programs Click Start → Connect ToConnect to the Internet window appears Setting Up Your Internet ConnectionClick Start → Control Panel Connect to the Internet window appears Front View Features Using Your Studio XPS DesktopUsing Your Studio XPS Desktop Top View Features Headphone connector Connects to headphones Back View Features Using Your Studio XPS Desktop Back Panel Connectors Using Your Studio XPS Desktop Entertainment and Multimedia Software FeaturesProductivity and Communication Right-click an open area of the desktop To access the display properties windowCustomizing the Desktop Customizing Your Energy Settings Follow the instructions on the Windows Easy Transfer wizard Transferring Information to a New ComputerIf the User Account Control window appears, click Continue Follow the instructions on the Configure Backup wizard Click Set up backupBacking Up Your Data Follow the instructions on the Back Up Files wizardDell DataSafe Online Backup Add a Category Dell DockAdd an Icon Remove a Category or IconBeep Codes Solving ProblemsBeep Code Possible Problem Wireless Connections Network ProblemsWired Connections If the network connection is lostIf the problem persists, contact Dell see Contacting Dell on Power ProblemsIf you receive an insufficient memory message Memory ProblemsFor assistance, contact Dell see Contacting Dell on If you experience other memory problems Press CtrlShiftEsc simultaneously If a program stops responding End the programClick Applications Click the program that is no longer respondingClick Start If you have other software problemsFollow the instructions on the Program Compatibility wizard Start menuAbout Your System System Using Support ToolsDell Support Center System Messages Using Support ToolsUsing Support Tools Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter If PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Press any key to go to the Choose An Option windowSelect the test you want to run Type 1 to start the CD menu and press Enter to proceedRemove the Drivers and Utilities disc Restoring Your Operating System Starting System Restore System RestoreUndoing the Last System Restore Click Next and follow the remaining prompts on the screenDell DataSafe Local Backup Dell Factory Image Restore Performing Dell Factory Image Restore Before You Begin Operating System ReinstallationClick Properties→ Device Manager Click the Drivers tab→ Roll Back DriverClick Exit if the Install Windows message appears Reinstalling Microsoft WindowsTo reinstall Windows, you need the following items Restoring Your Operating System Getting Help Fill out the Diagnostic Checklist onDellConnect Online ServicesDell Support websites Support.dell.comDell Marketing and Sales e-mail addresses Dell Support e-mail addressesMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comProduct Information Returning Items for Repair Under Warranty or for CreditGetting Help Before You Call Diagnostic ChecklistFor customers in the United States, call 800-WWW-DELL Contacting DellGetting Help If you need to See Reinstall your operating systemFinding More Information and Resources If you need to Find safety best practices information for your computerBasic Specifications Memory Computer ModelComputer Information Audio DrivesVideo CommunicationExternal connectors Computer Environment Macrovision Product Notice AppendixD03M D03M001 115/230 VAC 50/60 Hz 4 a ImporterCurrent Index Index Index Index Page 0MX36CA00