Appendix

Troubleshooting

 

Problem

 

Possible Solution

No power

Check if you pressed POWER on the TV/DVD,or on the remote control unit.

 

 

(See page 16.)

 

 

Is the AC cord disconnected? (See page 9.)

 

 

• Has the power been turned on? (See page 16.)

Unit cannot be operated.

External influences such as lightning, static electricity, may cause improper

 

 

 

operation. In this case, operate the unit after first turning off the power of the TV/

 

 

 

DVD or unplugging the AC cord and replugging it in after 1 or 2 minutes.

• Remote control unit does not

Are batteries inserted with polarity (+, ) aligned? (See page 10.)

 

operate.

Are batteries worn out? (Replace with new batteries.)

 

 

Are you using it under strong or fluorescent lighting?

 

 

Is a fluorescent light illuminated near the remote control sensor?

• Picture is cut off/with sidebar

Are screen mode adjustments such as view mode choose made correctly? (See

 

screen.

 

page 18.)

• Strange color, light color, or color

Adjust the picture tone. (See page 24.)

 

misalignment

Is the room too bright? The picture may look dark in a room that is too bright.

Power is suddenly turned off.

Is the sleep timer set? (See page 13.)

 

 

Check the Auto Shut Off settings. (See page 24.)

 

 

The unit’s internal temperature has increased.

 

 

 

Remove any objects blocking vent or clean.

No picture

Is connection to other components correct? (See page 15.)

 

 

Is correct input signal source selected after connection? (See page 15.)

 

 

Is the correct input selected? (See page 15.)

 

 

Is picture adjustment correct? (See page 24.)

• No sound

• Is the volume too low? (See page 13.)

 

 

Have you pressed MUTE on the remote control unit? (See page 13.)

• The TV sometimes makes a

• This is not a malfunction. This happens when the cabinet slightly expands and

 

cracking sound.

 

contracts according to change in temperature. This does not affect the TV’s

 

 

 

performance.

 

 

 

 

Troubleshooting-Digital broadcasting

 

 

 

 

 

The example of an error

 

Possible Solution

message displayed on a screen

 

 

 

• Digital channel signal strength is

• Check the antenna cable. Check that the antenna is correctly setup.

 

low

 

 

• Digital channel is scrambled

• It is subscription channel. Contact the service provider.

• Audio only

• The channel has audio contents only.

 

 

 

 

Troubleshooting-PC mode

 

 

 

 

 

Problem

 

Possible Solution

There is no image.

Make sure the RGB cable is properly connected. (See page 25.)

 

 

Make sure the output signal of the PC and the input signal setting of the LCD TV set

 

 

are matched.(See page 25.)

 

 

Some software prohibit video playback on an external display when playing back a

 

 

 

video with a notebook PC. This is not attributable to a problem with the LCD TV set.

There is no sound.

Make sure the PC audio cable is properly connected. (See page 25.)

 

 

Check if the mute function activates, or if the volume is set to minimum. (See page

 

 

 

13.)

• The text is blurred.

Adjust “Clock” and “Phase” using the PC Setting menu. (See page 24.)

• The image is not displayed in the

Adjust “Hor Position” and “Ver Position” using the PC Setting menu. (See page 24.)

 

center of the screen.

 

 

Cautions regarding use in high and low temperature environments

When the unit is used in a low temperature space (e.g. room, office), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.

Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the Liquid Crystal panel to malfunction.

Storage temperature: –4°F to +140°F (–20°C to +60°C)

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Sharp LC19DV27UT, LC-22DV27UT Troubleshooting-Digital broadcasting, Troubleshooting-PC mode, Problem Possible Solution