TOA Electronics C-RM1000 CU operating instructions Troubleshooting

15. TROUBLESHOOTING

Symptom	Possible Cause	Remedy
Power not supplied to	[If the supplied modular cable is used]
the Remote Controller.	• The Remote Controller is not	• Connect correctly.
	correctly connected to the Digital
	Video Recorder using the supplied
	modular cable.
	• The Digital Video Recorder’s power	• Connect to the AC outlet. (The Digital
	source is not connected to the wall	Video Recorder supplies power to the
	AC outlet.	Remote Controller even when in standby
		mode.)
	[If the AC adapter is used]
	• AC adapter not correctly connected.	• Connect correctly.
Cannot operate the	• The Digital Video Recorder’s power	• Switch on the power.
Digital Video Recorder	not switched on.
from the Remote Cont-	• The Digital Video Recorder to be	• Connect equipment correctly. (Refer to p.
roller.	operated not selected.	13; Equipment Selection.)
	• Password for the Remote Controller	• Enter the password and log in to the
	not set.	desired operation level. (Refer to p. 33;
		Log-In and Log-Out.)
	• Password for the Digital Video	• Enter the password and log in to the
	Recorder not set.	desired operation level. (Refer to p. 32;
		Entering the Digital Video Recorder
		Password.)
	• The Digital Video Recorder’s USB	• Insert the USB key.
	key detached.
	• Access to the Digital Video Recorder	• Set “Control” in the group settings to ON.
	to be operated not allowed.	(Refer to p. 40; Group Settings.)
	• Monitor lock function enabled.	• Set the Monitor lock settings to [UNLOCK].
		(Refer to p. 50; Monitor Lock.)
	• Communications not performed	• Perform DVR check to confirm that the
	between the Remote Controller and	Digital Video Recorder to be operated is
	Digital Video Recorder.	recognized. (Refer to p. 49; DVR Check.)
Cannot operate the	• The Combination Camera to be	• Select equipment correctly. (Refer to p.
Combination Camera	operated not selected.	13; Equipment Selection.)
from the Remote Con-	• Camera address not matched.	• Match the camera address and the Digital
troller.		Video Recorder’s video input number.
		(Refer to p. 52; Equipment Connections.)
	• Transmission rate not matched.	• Match the transmission rate. (Refer to p.
		45; Camera Protocol.)

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