Dell E4300 specifications Troubleshooting Tips, Power Problems

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7When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen.

Troubleshooting Tips

Follow these tips when troubleshooting your computer:

If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com).

If a device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s).

If an error message occurs in a program, see the program documentation.

NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.

Power Problems

CAUTION: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

I F T H E P O W E R L I G H T I S O F F The computer is either turned off or is not receiving power.

Reseat the power cable in the power connector on the back of the computer and the electrical outlet.

Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly.

Ensure that any power strips being used are plugged into an electrical outlet and are turned on.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

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Troubleshooting

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Contents Dell Latitude E4300 Setup and Quick Reference Guide October KR954 Contents Lockups and Software Problems Dell Technical Update Service Technical Support and Customer Service Contents About Your Computer Front ViewVolume control buttons Power button Ieee 1394 connector Back View Battery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Setting Up Your Computer Quick SetupSetting Up Your Computer Internet service Cable or DSL modem Wireless router Connecting to the Internet Setting Up Your Internet ConnectionTransferring Information to a New Computer Microsoft Windows Vista Operating SystemMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Specifications PC/SC Wlan GPS Wxga Approximately 0.41 inch battery slice Battery Temperature range Drive, and an SSD drive Troubleshooting Power LightsTools Beep CodesCode Description Suggested Remedy Repetitive Error Messages T a Error The hard drive cannot read the dataDo not use these characters in filenames Troubleshooting Troubleshooting See the program documentation for installation instructions System Messages Troubleshooting Software and Hardware Problems Dell Diagnostics Fix a Problem section, click Hardware TroubleshooterInsert the Drivers and Utilities media Troubleshooting Tips Power ProblemsMemory Problems Lockups and Software Problems Computer does not start upWindows XP Dell Technical Update Service Dell Support Utility Troubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Reinstalling Drivers and Utilities At the Welcome Dell System Owner screen, click Next Using Microsoft Windows System Restore Restoring Your Operating SystemStarting System Restore Using Dell Factory Image Restore Using the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Provides your operating system product Finding Information Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index End User License Agreement Eula Ergonomics information Index Setting up Internet connection, 17 System Restore
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