Dell E4300 specifications Before You Call

Page 63

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).

Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 64). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

CAUTION: Before working inside your computer, follow the safety instructions in the documentation that shipped with your computer.

Getting Help

63

Image 63
Contents Dell Latitude E4300 Setup and Quick Reference Guide October KR954 Contents Lockups and Software Problems Dell Technical Update Service Technical Support and Customer Service Contents Front View About Your ComputerVolume control buttons Power button Ieee 1394 connector Back View Battery Removal Wireless Switch and Dell Wi-Fi Catcher Network Locator About Your Computer Quick Setup Setting Up Your ComputerSetting Up Your Computer Internet service Cable or DSL modem Wireless router Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows Vista Operating System Transferring Information to a New ComputerMicrosoft Windows XP Setting Up Your Computer Setting Up Your Computer Specifications PC/SC Wlan GPS Wxga Approximately 0.41 inch battery slice Battery Temperature range Drive, and an SSD drive Beep Codes TroubleshootingPower Lights ToolsCode Description Suggested Remedy Repetitive T a Error The hard drive cannot read the data Error MessagesDo not use these characters in filenames Troubleshooting Troubleshooting See the program documentation for installation instructions System Messages Troubleshooting Software and Hardware Problems Fix a Problem section, click Hardware Troubleshooter Dell DiagnosticsInsert the Drivers and Utilities media Power Problems Troubleshooting TipsMemory Problems Computer does not start up Lockups and Software ProblemsWindows XP Dell Technical Update Service Dell Support Utility Troubleshooting Reinstalling Software DriversIdentifying Drivers Reinstalling Drivers and Utilities At the Welcome Dell System Owner screen, click Next Restoring Your Operating System Using Microsoft Windows System RestoreStarting System Restore Using Dell Factory Image Restore Using the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Provides your operating system product Finding Information Obtaining Assistance Getting HelpDellConnect Online Services Technical Support and Customer ServiceProblems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index End User License Agreement Eula Ergonomics information Index Setting up Internet connection, 17 System Restore
Related manuals
Manual 2 pages 43.48 Kb Manual 70 pages 463 b