Dell DCSM manual System Lights, Power Light Problem Description, Suggested Resolution

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Describes the test and may indicate requirements for running the test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters

Allows you to customize the test by changing the test settings.

4.When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.

5.Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

System Lights

Your power button light and hard-drive activity light may indicate a computer problem.

Power Light

Problem Description

Solid green

Power is on, and the computer

 

is operating normally.

Blinking green

The computer is in the

 

suspended state (Microsoft®

 

Windows® 2000 and Windows

 

XP).

Suggested Resolution

No corrective action is required.

Press the power button, move the mouse, or press a key on the keyboard to wake the computer.

Blinks green several

A configuration error exists.

Check the diagnostic lights to see if the specific problem is

times and then turns

 

identified.

off

 

 

Solid amber

The Dell Diagnostics is running

 

a test, or a device on the

 

system board may be faulty or

 

incorrectly installed.

If the Dell Diagnostics is running, allow the testing to complete.

Check the diagnostic lights to see if the specific problem is identified.

If the computer does not boot, contact Dell for technical assistance (see your computer Owner's Manual for information about how to contact Dell).

Blinking amber

A power supply or system board

 

failure has occurred.

Check the diagnostic lights to see if the specific problem is identified. Also, see "Power Problems" in your computer Owner's Manual.

Solid green and a beep code during POST

A problem was detected while the BIOS was executing.

See "Beep Codes" for instructions on diagnosing the beep code. Also, check the diagnostic lights to see if the specific problem is identified.

Solid green power light and no beep code and no video during POST

Solid green power light and no beep code but the computer locks up during POST

The monitor or the graphics card may be faulty or incorrectly installed.

An integrated system board device may be faulty.

Check the diagnostic lights to see if the specific problem is identified. See "Video and Power Problems" in your computer Owner's Manual.

Check the diagnostic lights to see if the specific problem is identified. If the problem is not identified, contact Dell for technical assistance. See your computer Owner's Manual for information on how to contact Dell.

Hard-Drive Problem Description

Activity

Light

Suggested Resolution

Solid green

The hard-drive activity light is on when the computer reads data from or writes data to the No corrective

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Contents Model Dcsm August 2006 Rev. A01 Recommended Tools Before You BeginGetting Started Turning Off Your ComputerRemove the computer cover Back to Contents Technical Overview Front View of the ComputerBack View of the Computer Page Inside View of Your Computer System Board Components Power Supply DC Connector Pin Assignments DC Main Power Connector P1 Pin Number Signal Name AWG WireDC FDD Connector P7 DC Processor Power Connector P2DC Peripheral Connectors P3 and P5 Pin Number Signal Name 18-AWG WireDC Peripheral Connectors P8 and P9 Memory SpecificationsProcessor Computer InformationExpansion Bus ConnectorsAudio DrivesPower Controls and LightsPhysical EnvironmentalRemoving the Computer Cover DDR2 Memory Overview Removing and Installing PartsMemory Addressing Memory With 4-GB Configurations Removing MemoryInstalling Memory Cards Replace the computer coverInstalling a PCI Card PCI CardsPage Removing a PCI Card Installing a PCI Express Card PCI Express CardsPage Page Removing a PCI Express Card Drive Panel Removing the Drive PanelRemoving the Drive-Panel Insert Replacing the Drive-Panel Insert Removing the Front Panel Front PanelReplacing the Drive Panel Drives Connecting and Disconnecting Drive Interface Cables IDE Drive AddressingPower Cable Connector Hard DriveRemoving a Hard Drive Installing a Hard Drive Adding a Second Hard Drive Floppy Drive Removing a Floppy DriveInstalling a Floppy Drive Replace the computer cover Media Card Reader Optional Removing a Media Card ReaderInstalling a Media Card Reader Page CD/DVD Drive Removing a CD/DVD DriveInstalling a CD/DVD Drive Replace the computer cover Heat-Sink Assembly Removing the Heat-Sink AssemblyProcessor Removing the ProcessorInstalling the Processor Install the heat-sink assembly Replace the computer cover Fan Assembly Removing the Fan AssemblyFront I/O Panel Removing the Front I/O PanelPassword features are enabled Jumper SettingsJumper Setting Description System BoardRemove the heat-sink assembly and processor Removing the System BoardPower Supply Replacing the System BoardRemoving the Power Supply Replacing the Power Supply Replacing the Computer Cover When to Use the Dell Diagnostics TroubleshootingDell Diagnostics Starting the Dell Diagnostics From Your Hard DriveTab Function Dell Diagnostics Main MenuOption Function System Lights Power Light Problem DescriptionSuggested Resolution Diagnostic Lights Light Pattern Problem Description Suggested ResolutionBeep Codes System Setup Screens System SetupEntering System Setup OverviewSystem Setup Options SystemRAID Auto Power Time OffMaintenance Changing Boot Sequence for the Current Boot Boot SequenceOption Settings Clearing Forgotten Passwords Changing Boot Sequence for Future BootsClearing Cmos Settings
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