Dell 960 Light Pattern, Possible Power off computer, leaving Motherboard, power, Damage

Page 41

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

 

A possible

1

Power off computer, leaving the

 

motherboard, power

 

computer plugged in. Press and hold

Blinking

supply, or peripheral

 

the power supply test button on the

failure has occurred.

 

rear of the power supply unit. If the

Amber

 

 

 

LED next to the switch illuminates,

 

 

 

 

 

 

the problem may be with your

 

 

 

motherboard. Contact Dell (see

 

 

 

"Contacting Dell" on page 66).

 

 

2

If the LED next to the switch does not

 

 

 

illuminate, disconnect all internal and

 

 

 

external peripherals, and press and

 

 

 

hold the power supply test button.If it

 

 

 

illuminates, there could be a problem

 

 

 

with a peripheral. Contact Dell (see

 

 

 

"Contacting Dell" on page 66).

 

 

3

If the LED still does not illuminate,

 

 

 

remove the PSU connections from the

 

 

 

motherboard, then press and hold the

 

 

 

power supply button. If it illuminates,

 

 

 

there could be a problem with the

 

 

 

motherboard. Contact Dell (see

 

 

 

"Contacting Dell" on page 66).

 

 

4

If the LED still does not illuminate,

 

 

 

the problem is probably with the

 

 

 

power supply. Contact Dell (see

 

 

 

"Contacting Dell" on page 66).

 

 

 

 

No CPU present.

• Reinstall the CPU and restart the

 

 

 

system. If the computer still fails to

Steady

boot, inspect the CPU socket for

damage.

Amber

 

 

• If the problem persists, contact Dell

 

(see "Contacting Dell" on page 66).

Troubleshooting Tips

41

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Contents Dell Optiplex 960 Setup and Quick Reference Guide August K080D Contents Microsoft Windows Vista Operating Using the Hardware TroubleshooterLockups and Software Problems Dell Technical Update Service Returning Items for Warranty Repair or Credit Automated Order-Status ServiceContents Power button, power light Optical drive About Your Computer WiFi optional lightAbout Your Computer Mini Tower Front ViewMini Tower Back View Power connector Mini Tower Back Panel ConnectorsPS2 mouse connector Serial connector Space for optional wireless connectorDesktop Front View Link integrity light Diagnostic lights About Your ComputerSecurity screw also an option Desktop Back ViewDesktop Back Panel Connectors Drive or memory card reader Small Form Factor- Front ViewOptical-drive slim-line Small Form Factor- Back View Small Form Factor- Back Panel Connectors About Your Computer Setting Up Your Computer Setting Up Your ComputerQuick Setup Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Computer has the optional WiFi Adapter Capability Internet service Cable or DSL modemUSB wireless adapter Desktop computer with networkInstalling Your Computer in an Enclosure Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetMicrosoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Operating System Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications PCIe x16 graphics card slot Small Form Factor one connector Mini Tower two connectorsExpansion Bus Bus speed Gbps and 3.0 Gbps SataTwo 2.5-inch HDDs Floppy drive Mini Tower and Desktop one 34-pin connectorHDDs Available deviceConnector available in all platforms Back-panel USB connectorsBack panel one line-out connector ESATA One eSATA connector available in all platforms SerialAmber light a boot failure has occurred. See For power-on statePower Problems on Diagnostic light Amber SpecificationsRear of computer Power supply light WiFi optional link lightControls and Lights Network link light Mini Tower 165 W115/230 VAC Equivalent to 50 in/sec 127 cm/sec Equivalent to 20 in/sec 51 cm/secSpecifications Using the Hardware Troubleshooter Troubleshooting TipsPower Problems Troubleshooting TipsWorking by testing it with another Ensure that any power strips beingOutlet and press the power button Devices to verify that the computerFailure has occurred Rear of the power supply unit. If Possible Power off computer, leaving Motherboard, powerLED next to the switch illuminates Problem may be with yourNormally, continue to install Light Pattern Problem Description Suggested ResolutionFaulty module or reinstalled all Modules without error. If only oneIf the problem persists, Installed properly Power supply unitHas occurred If the computer boots, add Battery failure has Minute, reinstall the battery,Failure has occurred Information for your computer Identified a faulty module orMemory failure has Occurred Restart the computer. IfMemory Placement exist Configuration or Detected, but a For memory module/connectorCompatibility error Are detectedInstalled on your computer System setup to ensure the bootDetermine if a conflict exists by Card failure hasResume normal operation Memory ProblemsStandby mode Mouse, or press the power button to Lockups and Software Problems Other software problems Dell Technical Update Service Dell DiagnosticsInsert the Drivers and Utilities media Reinstalling Drivers and Utilities Reinstalling SoftwareReinstalling Software DriversProperties Click the Drivers tab→ Roll Back Driver Restoring Your Operating System You can restore your operating system in the following waysUsing Dell Factory Image Restore Using Microsoft Windows System RestoreTurn on the computer Using the Operating System MediaReinstalling Software Finding Information Overview, features, setup, Using and maintaining devicesConfiguration information Dell Technology Guide About your operating systemGetting Help Getting HelpObtaining Assistance Fast Call for Help Loading iAMT drivers on installationDellConnect Online Services Technical Support and Customer ServiceAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Index IndexReinstalling, 57 System Restore Power, 35 processor Reinstalling, 57 System Restore
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960 specifications

The Dell 960 is a powerful and efficient desktop computer designed for business environments and professional users seeking reliability and performance. This model is part of Dell's OptiPlex line, which is known for its focus on security, manageability, and sustainability.

One of the standout features of the Dell 960 is its compact design, which enables it to fit comfortably in various office environments without occupying much space. This small form factor is not only convenient for limited desk space but also enhances the aesthetic appeal of professional settings.

In terms of performance, the Dell 960 is equipped with Intel Core 2 Duo processors, offering dual-core processing capabilities that optimize multitasking and enhance overall system responsiveness. This makes it well-suited for running multiple applications simultaneously, an essential requirement in many business operations.

Memory options are customizable, allowing users to equip the Dell 960 with up to 8 GB of RAM. This flexibility ensures that the system can handle demanding applications and workloads with ease. Additionally, the desktop features various hard drive configurations, including both traditional hard disk drives (HDD) and solid-state drives (SSD), providing choices that balance performance and storage capacity.

The Dell 960 also prioritizes energy efficiency and eco-friendliness. It is Energy Star certified, meaning it meets stringent energy efficiency guidelines set by the U.S. Environmental Protection Agency. This certification helps organizations reduce their energy costs and carbon footprint, contributing to more sustainable operations.

For connectivity, the Dell 960 comes with a variety of ports, including USB 2.0 ports, audio jacks, and Ethernet ports, ensuring seamless communication with peripherals and networks. The inclusion of integrated graphics offers sufficient performance for standard business applications, while expansion slots allow for graphics upgrades when necessary.

Security features are robust in the Dell 960, with optional hardware-based security systems that safeguard sensitive data. With features like Trusted Platform Module (TPM) support and lockable chassis options, businesses can protect their valuable information from unauthorized access.

In summary, the Dell 960 blends performance, compactness, and energy efficiency, making it a suitable choice for offices and professional environments. Its customizable features ensure that users can tailor the desktop to meet their specific needs, while its emphasis on security and sustainability aligns well with modern corporate values.
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