Dell 960 Failure has occurred Information for your computer, Memory failure has Occurred

Page 44

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

A possible processor

• Reseat the processor (see Processor

 

failure has occurred.

information for your computer).

Steady

 

• If the problem persists, contact Dell

Blue

 

(see "Contacting Dell" on page 66).

 

 

 

 

Memory modules are

• If two or more memory modules are

 

detected, but a

installed, remove the modules (see

Steady

memory failure has

your service manual), then reinstall

occurred.

one module (see your service manual

Blue

 

and restart the computer. If the

 

 

 

 

computer starts normally, continue to

 

 

install additional memory modules

 

 

(one at a time) until you have

 

 

identified a faulty module or

 

 

reinstalled all modules without error.

 

 

• If available, install working memory of

 

 

the same type into your computer (see

 

 

your service manual).

 

 

• If the problem persists, contact Dell

 

 

(see "Contacting Dell" on page 66).

 

 

 

 

A possible graphics

• Reseat any installed graphics cards

 

card failure has

(see the "Cards" section for your

Steady

occurred.

computer).

 

 

Blue

 

• If available, install a working graphics

 

 

card into your computer.

 

 

• If the problem persists, contact Dell

 

 

(see "Contacting Dell" on page 66).

 

 

 

 

A possible floppy

Reseat all power and data cables.

 

drive or hard drive

 

Steady

failure has occurred.

 

 

 

Blue

 

 

 

 

 

 

A possible USB failure

Reinstall all USB devices and check all

 

has occurred.

cable connections.

Steady

 

 

Blue

 

 

44

Troubleshooting Tips

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Image 44
Page 43 Page 45
Contents Dell Optiplex 960 Setup and Quick Reference Guide August K080D Contents Microsoft Windows Vista Operating Using the Hardware TroubleshooterLockups and Software Problems Dell Technical Update Service Automated Order-Status Service Returning Items for Warranty Repair or CreditContents WiFi optional light Power button, power light Optical drive About Your ComputerAbout Your Computer Mini Tower Front ViewMini Tower Back View Mini Tower Back Panel Connectors Power connectorPS2 mouse connector Serial connector Space for optional wireless connectorLink integrity light Diagnostic lights About Your Computer Desktop Front ViewDesktop Back View Security screw also an optionDesktop Back Panel Connectors Drive or memory card reader Small Form Factor- Front ViewOptical-drive slim-line Small Form Factor- Back View Small Form Factor- Back Panel Connectors About Your Computer Setting Up Your Computer Setting Up Your ComputerQuick Setup Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Internet service Cable or DSL modem Computer has the optional WiFi Adapter CapabilityUSB wireless adapter Desktop computer with networkInstalling Your Computer in an Enclosure Setting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionMicrosoft Windows XP Transferring Information to a New ComputerMicrosoft Windows Vista Operating System Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Specifications PCIe x16 graphics card slot Mini Tower two connectors Small Form Factor one connectorExpansion Bus Bus speed Gbps and 3.0 Gbps SataFloppy drive Mini Tower and Desktop one 34-pin connector Two 2.5-inch HDDsHDDs Available deviceBack-panel USB connectors Connector available in all platformsBack panel one line-out connector ESATA One eSATA connector available in all platforms SerialFor power-on state Amber light a boot failure has occurred. SeePower Problems on Diagnostic light Amber SpecificationsWiFi optional link light Rear of computer Power supply lightControls and Lights Network link light Mini Tower 165 W115/230 VAC Equivalent to 20 in/sec 51 cm/sec Equivalent to 50 in/sec 127 cm/secSpecifications Troubleshooting Tips Using the Hardware TroubleshooterPower Problems Troubleshooting TipsEnsure that any power strips being Working by testing it with anotherOutlet and press the power button Devices to verify that the computerPossible Power off computer, leaving Motherboard, power Failure has occurred Rear of the power supply unit. IfLED next to the switch illuminates Problem may be with yourLight Pattern Problem Description Suggested Resolution Normally, continue to installFaulty module or reinstalled all Modules without error. If only oneInstalled properly Power supply unit If the problem persists,Has occurred If the computer boots, add Battery failure has Minute, reinstall the battery,Identified a faulty module or Failure has occurred Information for your computerMemory failure has Occurred Restart the computer. IfDetected, but a For memory module/connector Memory Placement exist Configuration orCompatibility error Are detectedSystem setup to ensure the boot Installed on your computerDetermine if a conflict exists by Card failure hasResume normal operation Memory ProblemsStandby mode Mouse, or press the power button to Lockups and Software Problems Dell Technical Update Service Dell Diagnostics Other software problemsInsert the Drivers and Utilities media Reinstalling Software Reinstalling Drivers and UtilitiesReinstalling Software DriversProperties Click the Drivers tab→ Roll Back Driver You can restore your operating system in the following ways Restoring Your Operating SystemUsing Microsoft Windows System Restore Using Dell Factory Image RestoreUsing the Operating System Media Turn on the computerReinstalling Software Finding Information Using and maintaining devices Overview, features, setup,Configuration information Dell Technology Guide About your operating systemGetting Help Getting HelpObtaining Assistance Loading iAMT drivers on installation Fast Call for HelpTechnical Support and Customer Service DellConnect Online ServicesAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Index IndexReinstalling, 57 System Restore Power, 35 processor Reinstalling, 57 System Restore
Related manuals
Manual 146 pages 60.49 Kb Manual 76 pages 47.01 Kb

960 specifications

The Dell 960 is a powerful and efficient desktop computer designed for business environments and professional users seeking reliability and performance. This model is part of Dell's OptiPlex line, which is known for its focus on security, manageability, and sustainability.

One of the standout features of the Dell 960 is its compact design, which enables it to fit comfortably in various office environments without occupying much space. This small form factor is not only convenient for limited desk space but also enhances the aesthetic appeal of professional settings.

In terms of performance, the Dell 960 is equipped with Intel Core 2 Duo processors, offering dual-core processing capabilities that optimize multitasking and enhance overall system responsiveness. This makes it well-suited for running multiple applications simultaneously, an essential requirement in many business operations.

Memory options are customizable, allowing users to equip the Dell 960 with up to 8 GB of RAM. This flexibility ensures that the system can handle demanding applications and workloads with ease. Additionally, the desktop features various hard drive configurations, including both traditional hard disk drives (HDD) and solid-state drives (SSD), providing choices that balance performance and storage capacity.

The Dell 960 also prioritizes energy efficiency and eco-friendliness. It is Energy Star certified, meaning it meets stringent energy efficiency guidelines set by the U.S. Environmental Protection Agency. This certification helps organizations reduce their energy costs and carbon footprint, contributing to more sustainable operations.

For connectivity, the Dell 960 comes with a variety of ports, including USB 2.0 ports, audio jacks, and Ethernet ports, ensuring seamless communication with peripherals and networks. The inclusion of integrated graphics offers sufficient performance for standard business applications, while expansion slots allow for graphics upgrades when necessary.

Security features are robust in the Dell 960, with optional hardware-based security systems that safeguard sensitive data. With features like Trusted Platform Module (TPM) support and lockable chassis options, businesses can protect their valuable information from unauthorized access.

In summary, the Dell 960 blends performance, compactness, and energy efficiency, making it a suitable choice for offices and professional environments. Its customizable features ensure that users can tailor the desktop to meet their specific needs, while its emphasis on security and sustainability aligns well with modern corporate values.
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