Troubleshooting
6. Why can’t I get a wireless connection? (continued)
Turn off your VDI-624 and the client. Turn the VDI-624 back on again, and then turn on the client.
Make sure that all devices are set to Infrastructure mode.
Check that the LED indicators are indicating normal activity. If not, check that the AC power and Ethernet cables are firmly connected.
Check that the IP Address, subnet mask, gateway and DNS settings are cor- rectly entered for the network.
If you are using 2.4GHz cordless phones, X-10 equipment or other home security systems, ceiling fans, and lights, your wireless connection will degrade dramati- cally or drop altogether. Try changing the Channel on your VDI-624, and on all the devices in your network to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, monitors, electric motors, etc.
7. I forgot my encryption key.
Reset the VDI-624 to its factory default settings and restore the other devices on your network to their default settings. You may do this by pressing the Reset button on the back of the unit. You will lose the current configuration settings.