NETGEAR WNDR3300f manual Troubleshooting Connectivity Using the Ping Utility

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Wireless Router Setup Manual

Troubleshooting Internet Browsing

If your wireless router can obtain an IP address but your computer is unable to load any Web pages from the Internet, check the following.

Your computer might not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address when you configured the wireless router, restart your computer. Alternatively, you can configure your computer manually with DNS addresses, as explained in the documentation for your computer.

Your computer might not have the wireless router configured as its default gateway.

Restart the computer, and verify that the wireless router address (192.168.1.1) is listed by your computer as the default gateway address.

The factory default wireless router IP address is 192.168.1.1. However, if the router detects a conflict with the address it gets from your modem, it automatically picks a different address for itself. In this case, you can log in to the router using www.routerlogin.net to verify its LAN IP address. Select LAN IP Setup under Advanced on the main menu. Take note of the LAN TCP/IP setup IP address, which should match the default gateway IP address on your computer.

Troubleshooting Connectivity Using the Ping Utility

Most computers and routers have a diagnostic utility called ping that sends an request to a target device. The device then replies. The ping utility makes it easy to troubleshoot a network..

This section includes advanced troubleshooting techniques.

Testing the Path from a PC to Your Router

You can ping the wireless router to verify that the LAN path from your computer to your router is set up correctly.

To ping the wireless router:

Troubleshooting

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Contents NETGEAR, Inc Wireless Router Setup ManualTrademarks Contents Contents Unpacking Your New Wireless Router Getting to Know Your Wireless RouterHardware Features Function Activity Description Front PanelLAN Back PanelTop Panel Router Label Positioning Your Wireless RouterInstalling Your Wireless Router Updating Your Router Firmware Installing Your Wireless Router Using Smart Wizard Wireless Router Setup Manual Connecting Your Wireless Router To connect your wireless router To start your network in the correct sequence Verifying Your Connection Http//192.168.1.1 Setting Up Your Router for Internet AccessWireless Router Setup Manual Wireless Router Setup Manual Read Troubleshooting on Configuring Your Wireless Network for Internet Access Firmware Upgrade Assistant screen will display Setting Your Ssid and Wireless Security Manually Configuring Your Wireless Settings and Security OptionsTo set up basic wireless connectivity on your router Using Push N Connect WPS to Configure Your Wireless Network To connect a device using WPS Testing Basic Wireless Connectivity Wireless Router Setup Manual Basic Setup Checklist TroubleshootingChecking Basic Router Functions LED Behavior Recommended Action Troubleshooting the router’s LED behaviorDefault Password and Configuration Settings on Troubleshooting Login ProblemsObtaining an Internet IP Address Checking The Internet Service ConnectionClick the Connection Status button Troubleshooting PPPoETroubleshooting Internet Browsing Troubleshooting Connectivity Using the Ping UtilityTesting the Path from a PC to Your Router Testing the Path from a PC to the Internet Wireless Router Setup Manual Wireless Router Setup Manual Feature Default Setting Smart Wizard Default Configuration SettingsRouter Login Internet ConnectionWireless Feature Default Setting FirewallPower Adapter Network Protocol and Standards CompatibilityEnvironmental Specifications Feature Default Setting Physical SpecificationsInterface Specifications Electromagnetic EmissionsFeature Default Setting Restoring the Default Password and Configuration SettingsDocument Link Related DocumentsWireless Router Setup Manual Registration and Certifications Wireless Router Setup Manual