NETGEAR WNDR3300f Troubleshooting the router’s LED behavior, LED Behavior Recommended Action

Page 33

Wireless Router Setup Manual

If the correct behavior does not occur, check for a remedy from the following table.

Table 2. Troubleshooting the router’s LED behavior

LED Behavior

Recommended Action

 

 

 

Power light is off.

See “Connecting Your Wireless Router” on page 11), check the following:

 

• Make sure that the power cord is properly connected to your router and that

 

the power adapter is properly connected to a functioning power outlet.

 

• Check that you are using the power adapter supplied by NETGEAR for this

 

product.

 

 

If the error persists, you have a hardware problem and should contact technical

 

support.

 

 

 

Power light stays amber.

When the router is turned on, the Power light turns amber for about 20 seconds

 

and then turns green. If the light does not turn green, the router has a problem.

 

If the Power light is still amber 1 minute after turning on power to the router:

 

1. Turn the power off and back on to see if the router recovers.

 

2. Clear the router’s configuration to factory defaults. This will set the router’s IP

 

address to 192.168.1.1. This procedure is explained in “Restoring the

 

Default Password and Configuration Settings” on page 40.

 

 

If the error persists, you might have a hardware problem and should contact

 

technical support.

 

Power light blinks green

The router firmware is corrupted.

 

slowly and continuously.

To restore your firmware:

 

 

 

 

1. Make sure that your PC is connected to your router and the router is

 

powered on.

 

 

2. Insert the Resource CD that came with your router into your PC.

 

The CD automatically starts and detects the language you are using on your

 

PC. Select a different language option, if you prefer. If the CD does not

 

automatically start, browse the CD and double-click on

.

 

3. Click Supporting Software, then Netgear Firmware Recovery Utility, and

 

follow the prompts for the recovery process.

 

 

4. After firmware recovery is complete, follow the prompts to restore your

 

configuration

 

 

 

 

Troubleshooting

29

Image 33
Contents NETGEAR, Inc Wireless Router Setup ManualTrademarks Contents Contents Unpacking Your New Wireless Router Getting to Know Your Wireless RouterHardware Features Function Activity Description Front PanelLAN Back PanelTop Panel Router Label Positioning Your Wireless RouterInstalling Your Wireless Router Updating Your Router Firmware Installing Your Wireless Router Using Smart Wizard Wireless Router Setup Manual Connecting Your Wireless Router To connect your wireless router To start your network in the correct sequence Verifying Your Connection Http//192.168.1.1 Setting Up Your Router for Internet AccessWireless Router Setup Manual Wireless Router Setup Manual Read Troubleshooting on Configuring Your Wireless Network for Internet Access Firmware Upgrade Assistant screen will display Setting Your Ssid and Wireless Security Manually Configuring Your Wireless Settings and Security OptionsTo set up basic wireless connectivity on your router Using Push N Connect WPS to Configure Your Wireless Network To connect a device using WPS Testing Basic Wireless Connectivity Wireless Router Setup Manual Basic Setup Checklist TroubleshootingChecking Basic Router Functions LED Behavior Recommended Action Troubleshooting the router’s LED behaviorDefault Password and Configuration Settings on Troubleshooting Login ProblemsObtaining an Internet IP Address Checking The Internet Service ConnectionClick the Connection Status button Troubleshooting PPPoETroubleshooting Connectivity Using the Ping Utility Troubleshooting Internet BrowsingTesting the Path from a PC to Your Router Testing the Path from a PC to the Internet Wireless Router Setup Manual Wireless Router Setup Manual Feature Default Setting Smart Wizard Default Configuration SettingsRouter Login Internet ConnectionWireless Feature Default Setting FirewallPower Adapter Network Protocol and Standards CompatibilityEnvironmental Specifications Feature Default Setting Physical SpecificationsInterface Specifications Electromagnetic EmissionsFeature Default Setting Restoring the Default Password and Configuration SettingsDocument Link Related DocumentsWireless Router Setup Manual Registration and Certifications Wireless Router Setup Manual