NETGEAR N750, WNDR4000 user manual Troubleshooting

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8. Troubleshooting		8
8. Troubleshooting

This chapter provides information to help you diagnose and solve problems you might have with your wireless router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information.

This chapter contains the following sections:

•Quick Tips

•Troubleshooting with the LEDs

•Cannot Log In to the Wireless Router

•Cannot Access the Internet

•Changes Not Saved

•Incorrect Date or Time

•Wireless Connectivity

•Restoring the Factory Settings and Password

Chapter 8. Troubleshooting 87

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Contents N750 Wireless Dual Band Gigabit Router WNDR4000 Technical Support TrademarksStatement of Conditions Contents Content Filtering Settings Advanced Settings Appendix a Supplemental Information Hardware Setup Unpack Your Wireless Router Hardware FeaturesFront Panel Icon Description Label Back PanelRouter Stand Position Your RouterDisconnect the modem from your computer Cable Your RouterConnect the modem to the router Verify the CablingHardware Setup Set Up Your Internet Connection Gather ISP Information Wireless Router Setup PreparationUse Standard TCP/IP Properties for Dhcp Replace an Existing RouterLog In to the Router Router Interface Upgrade FirmwareSetup Wizard Manual Setup Basic Settings Internet Service Provider ISP does not require login ISP does require loginInternet IP Address Domain Name and MAC Address FieldsUnsuccessful Internet Connection Change PasswordTypes of Logins To change the passwordLog Out Manually Wireless Settings Security Basics Wireless Security CompatibilityWireless Security Options Turn Off Wireless ConnectivityManual Method Disable Ssid BroadcastRestrict Access by MAC Address Add Clients Computers or Devices to Your NetworkWPS Button Method Wi-Fi Protected Setup WPS MethodConsider Every Device on Your Network Wireless Settings ScreenTo view or change wireless settings View or Change Wireless SettingsRegion Wireless Settings Screen FieldsWireless Guest Networks Set Up WPA Security Option and PassphraseTo set up a wireless guest network Wireless Settings Content Filtering Settings Logs Examples of Log Messages Activation and AdministrationDelete Keyword or Domain Keyword Blocking of Http TrafficBlock Services To block access to Internet servicesSpecify a Trusted Computer Content Filtering Settings Set the Time Zone Schedule Services Turn On Security Event Email Notification Port Forwarding Select Advanced Port Forwarding/Port Triggering Add a Custom ServiceTo configure port forwarding to a local server ServiceTo add a custom service Application Example Making a Local Web Server PublicTo make a local Web server public Port Triggering To set up port triggeringClear the Disable Port Triggering check box Content Filtering Settings Network Maintenance Automatic Firmware Check Upgrade the FirmwareStop the Automatic Firmware Check Manually Check for Firmware UpgradesTo turn off the automatic firmware check at login Clear the Check for Updated Firmware Upon Log-in check boxBack Up Manage the Configuration FileErase RestoreInternet Port Settings View Router StatusWireless Port LAN Port Local PortsShow Statistics Port Connection StatusView Attached Devices USB Storage USB Drive Requirements File-Sharing ScenariosShare Photos within Your Home Network Share Large Files with FTP over the Internet USB Storage Basic SettingsEdit a Network Folder Basic Settings Screen Fields and ButtonsUSB Storage Advanced Settings Access Method Create a Network Folder Unmount a USB DriveApproved USB Devices Connect to the USB Drive from a Remote ComputerSelect the Allow only approved devices check box Locate the Internet Port IP Address Connect to the USB Drive with Microsoft Network SettingsAccess the Modem Router’s USB Drive Remotely with FTP Select Maintenance Router StatusConfiguring Windows 98SE and Windows ME Advanced Settings WAN Setup To assign a computer or server to be a default DMZ server Default DMZ ServerTo set up Dynamic DNS Select the Use a Dynamic DNS Service check boxDynamic DNS LAN Setup To change the LAN settingsLAN IP address To edit or delete a reserved address entry LAN Setup Screen SettingsIP Address Reservation To reserve an IP addressQoS for Internet Access Quality of Service QoSTo view or change advanced wireless settings Advanced Wireless SettingsWireless Advanced Settings 2.4 GHz and 5 GHz WPS SettingsWireless Card Access List Remote Management Access Select the Turn Remote Management On check box To configure your router for remote managementStatic Route Example Static RoutesAdd a Static Route Universal Plug and Play Traffic Meter IPv6To monitor traffic on your wireless router Wireless Bridging and Repeating Networks Advanced USB SettingsAdvanced Settings To set up a repeater with wireless client association Set Up a Repeater with Wireless Client AssociationAdvanced Settings Troubleshooting Sequence to Restart Your Network Power LEDWireless Settings Quick TipsLEDs Never Turn Off Troubleshooting with the LEDsNetwork Settings Power LED Is Off or BlinkingCannot Log In to the Wireless Router Wireless LED Is OffInternet or Ethernet Port LEDs Are Off To check the WAN IP address Cannot Access the InternetIncorrect Date or Time Changes Not SavedWireless Connectivity Restoring the Factory Settings and PasswordWireless Signal Strength Feature Default Behavior Factory SettingsDMZ WNDR4000 Router Specifications Technical SpecificationsNetgear Dual Band Wireless Regulatory Compliance InformationEurope EU Declaration of Conformity 1999/5/ΕΚ FCC Information to User FCC Requirements for Operation in the United StatesAvertissement FCC CautionIndustry Canada Important Note Radiation Exposure StatementIndex Index TCP/IP Wireless security 26 wireless security options