NETGEAR Complete Guide to Setting Up Your Wireless Dual Band Router

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N750 Wireless Dual Band Gigabit Router WNDR4000 User Manual

Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded.

Try quitting the browser and launching it again.

Make sure that you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information.

Cannot Access the Internet

If you can access your router but you are unable to access the Internet, first determine whether the router can obtain an IP address from your Internet Service Provider (ISP). Unless your ISP provides a fixed IP address, your router must request an IP address from the ISP. You can determine whether the request was successful using the Router Status screen.

To check the WAN IP address:

1.Start your browser, and select an external site such as http://www.netgear.com.

2.Access the main menu of the router’s configuration at http://www.routerlogin.net.

3.Select Maintenance > Router Status.

4.Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.

If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network, as described in Sequence to Restart Your Network on page 88.

If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following:

Your Internet service provider (ISP) might require a login program.

Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.

If your ISP requires a login, the login name and password might be set incorrectly.

Your ISP might check for your computer’s host name.

Assign the computer host name of your ISP account as the account name in the Basic Settings screen.

Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer’s MAC address. In this case, do one of the following:

-Inform your ISP that you have bought a new network device, and ask them to use the router’s MAC address.

-Configure your router to clone your computer’s MAC address.

If your router can obtain an IP address, but your computer is unable to load any Web pages from the Internet:

Your computer might not recognize any DNS server addresses.

Chapter 8. Troubleshooting 91

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Contents N750 Wireless Dual Band Gigabit Router WNDR4000 Trademarks Technical SupportStatement of Conditions Contents Content Filtering Settings Advanced Settings Appendix a Supplemental Information Hardware Setup Hardware Features Unpack Your Wireless RouterFront Panel Icon Description Label Back PanelRouter Stand Position Your RouterDisconnect the modem from your computer Cable Your RouterConnect the modem to the router Verify the CablingHardware Setup Set Up Your Internet Connection Gather ISP Information Wireless Router Setup PreparationUse Standard TCP/IP Properties for Dhcp Replace an Existing RouterLog In to the Router Router Interface Upgrade FirmwareSetup Wizard Manual Setup Basic Settings Internet Service Provider ISP does not require login ISP does require loginInternet IP Address Domain Name and MAC Address FieldsUnsuccessful Internet Connection Change PasswordTo change the password Types of LoginsLog Out Manually Wireless Settings Security Basics Wireless Security CompatibilityWireless Security Options Turn Off Wireless ConnectivityManual Method Disable Ssid BroadcastRestrict Access by MAC Address Add Clients Computers or Devices to Your NetworkWPS Button Method Wi-Fi Protected Setup WPS MethodConsider Every Device on Your Network Wireless Settings ScreenTo view or change wireless settings View or Change Wireless SettingsRegion Wireless Settings Screen FieldsSet Up WPA Security Option and Passphrase Wireless Guest NetworksTo set up a wireless guest network Wireless Settings Content Filtering Settings Logs Examples of Log Messages Activation and AdministrationDelete Keyword or Domain Keyword Blocking of Http TrafficTo block access to Internet services Block ServicesSpecify a Trusted Computer Content Filtering Settings Set the Time Zone Schedule Services Turn On Security Event Email Notification Port Forwarding Select Advanced Port Forwarding/Port Triggering Add a Custom ServiceTo configure port forwarding to a local server ServiceApplication Example Making a Local Web Server Public To add a custom serviceTo make a local Web server public Port Triggering To set up port triggeringClear the Disable Port Triggering check box Content Filtering Settings Network Maintenance Automatic Firmware Check Upgrade the FirmwareStop the Automatic Firmware Check Manually Check for Firmware UpgradesTo turn off the automatic firmware check at login Clear the Check for Updated Firmware Upon Log-in check boxBack Up Manage the Configuration FileErase RestoreInternet Port Settings View Router StatusLAN Port Local Ports Wireless PortShow Statistics Port Connection StatusView Attached Devices USB Storage File-Sharing Scenarios USB Drive RequirementsShare Photos within Your Home Network Share Large Files with FTP over the Internet USB Storage Basic SettingsEdit a Network Folder Basic Settings Screen Fields and ButtonsUSB Storage Advanced Settings Access Method Create a Network Folder Unmount a USB DriveConnect to the USB Drive from a Remote Computer Approved USB DevicesSelect the Allow only approved devices check box Locate the Internet Port IP Address Connect to the USB Drive with Microsoft Network SettingsAccess the Modem Router’s USB Drive Remotely with FTP Select Maintenance Router StatusConfiguring Windows 98SE and Windows ME Advanced Settings WAN Setup To assign a computer or server to be a default DMZ server Default DMZ ServerSelect the Use a Dynamic DNS Service check box To set up Dynamic DNSDynamic DNS To change the LAN settings LAN SetupLAN IP address To edit or delete a reserved address entry LAN Setup Screen SettingsIP Address Reservation To reserve an IP addressQoS for Internet Access Quality of Service QoSTo view or change advanced wireless settings Advanced Wireless SettingsWPS Settings Wireless Advanced Settings 2.4 GHz and 5 GHzWireless Card Access List Remote Management Access Select the Turn Remote Management On check box To configure your router for remote managementStatic Route Example Static RoutesAdd a Static Route Universal Plug and Play Traffic Meter IPv6To monitor traffic on your wireless router Wireless Bridging and Repeating Networks Advanced USB SettingsAdvanced Settings To set up a repeater with wireless client association Set Up a Repeater with Wireless Client AssociationAdvanced Settings Troubleshooting Sequence to Restart Your Network Power LED Wireless Settings Quick TipsLEDs Never Turn Off Troubleshooting with the LEDsNetwork Settings Power LED Is Off or BlinkingWireless LED Is Off Cannot Log In to the Wireless RouterInternet or Ethernet Port LEDs Are Off To check the WAN IP address Cannot Access the InternetIncorrect Date or Time Changes Not SavedRestoring the Factory Settings and Password Wireless ConnectivityWireless Signal Strength Feature Default Behavior Factory SettingsDMZ WNDR4000 Router Specifications Technical SpecificationsRegulatory Compliance Information Netgear Dual Band WirelessEurope EU Declaration of Conformity 1999/5/ΕΚ FCC Information to User FCC Requirements for Operation in the United StatesAvertissement FCC CautionIndustry Canada Important Note Radiation Exposure StatementIndex Index TCP/IP Wireless security 26 wireless security options