NETGEAR RP614 v4 manual Troubleshooting a TCP/IP Network Using a Ping Utility

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RP614v4 Cable/DSL Router Reference Manual

Your computer may not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer and verify the DNS address as described in “Preparing a Computer for Network Access” in Appendix B. Alternatively, you may configure your computer manually with DNS addresses, as explained in your operating system documentation.

Your computer may not have the router configured as its TCP/IP gateway.

If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address. For details, see “Preparing a Computer for Network Access” in Appendix B.

Troubleshooting a TCP/IP Network Using a Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made very easy by using the ping utility in your computer or workstation.

Testing the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

To ping the router from a PC running Windows 95 or later:

1.From the Windows toolbar, click on the Start button and select Run.

2.In the field provided, type Ping followed by the IP address of the router, as in this example:

ping 192.168.1.1

3.Click on OK.

You should see a message like this one:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

Troubleshooting

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v3.1, June 2008

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Contents RP614v4 Cable/DSL Router Reference Manual Trademarks Customer Support V3.1, June Contents Chapter Advanced Configuration of the Router Appendix a Technical Specifications Viii Typographical Conventions About This ManualAudience, Scope, Conventions, and Formats Manual Scope How to Use This ManualHow to Print this Manual Printing a Chapter Xii Chapter Introduction Package ContentsStatus Light Descriptions Router’s Front PanelRouter’s Rear Panel Installing the RP614v4 routerRP614v4 Cable/DSL Router Online Setup Manuals Maintenance and Support Content Filtering Overview Chapter Content FilteringBlocking Access to Internet Sites Blocking Access to Internet Services RP614v4 Cable/DSL Router Reference Manual Configuring Service Blocking by IP Address Range Configuring a User Defined ServiceScheduling When Blocking Will Be Enforced Log entry descriptions Viewing Logs of Web Access or Attempted Web AccessLog action buttons Configuring E-Mail Alert and Web Access Log Notifications RP614v4 Cable/DSL Router Reference Manual Viewing Router Status Information Chapter MaintenanceRouter Status Fields This screen shows the following parametersConnection Status Items Router Statistics Items Viewing a List of Attached Devices Configuration File ManagementRestoring and Backing Up the Configuration Upgrading the Router Software Erasing the ConfigurationChanging the Administrator Password RP614v4 Cable/DSL Router Reference Manual RP614v4 Cable/DSL Router Reference Manual Configuring Port Triggering Advanced Configuration of the RouterAdvanced Configuration of the Router Click Add Service Configuring for Port Forwarding to Local Servers Click the Add Custom Service button Adding a Custom ServiceMultiple Computers for Internet Game Example Editing or Deleting a Port Forwarding EntryLocal Web and FTP Server Example Setting Up a Default DMZ Server Configuring the WAN Setup OptionsResponding to Ping on the Internet WAN Port Disabling the SPI FirewallSetting the MTU Size Using the LAN IP Setup OptionsConfiguring LAN TCP/IP Setup Parameters Using Address Reservation Using the Router as a Dhcp serverUsing a Dynamic DNS Service Configuring Static Routes RP614v4 Cable/DSL Router Reference Manual RP614v4 Cable/DSL Router Reference Manual Enabling Remote Management Access Using Universal Plug and Play UPnP RP614v4 Cable/DSL Router Reference Manual Basic Functioning Chapter TroubleshootingPower Light Not On LAN or Internet Port Lights Not On Troubleshooting the Web Configuration InterfaceLights Never Turn Off Troubleshooting the ISP Connection RP614v4 Cable/DSL Router Reference Manual Testing the LAN Path to Your Router Troubleshooting a TCP/IP Network Using a Ping UtilityTesting the Path from Your Computer to a Remote Device Problems with Date and Time Restoring the Default Configuration and PasswordRP614v4 Cable/DSL Router Reference Manual Factory Default Settings Appendix a Technical SpecificationsElectromagnetic Emissions General SpecificationsDocument Link Appendix B Related DocumentsRP614v4 Cable/DSL Router Reference Manual Index Index-2

RP614 v4 specifications

The NETGEAR RP614 v4 is a versatile and reliable router known for its excellent performance in both home and small office environments. Designed to cater to the growing demands of internet connectivity, it combines reliable hardware with user-friendly features. This router supports the 802.11b and 802.11g Wi-Fi standards, enabling it to deliver high-speed wireless internet access to multiple devices simultaneously.

One of the main features of the RP614 v4 is its 4-port 10/100 Mbps Ethernet switch, which allows users to connect several Ethernet-enabled devices directly, such as computers, printers, and gaming consoles. This facilitates a stable and fast wired connection, ideal for bandwidth-intensive tasks like online gaming or video streaming. Additionally, the router supports NAT (Network Address Translation), which efficiently manages multiple sessions of internet access while maintaining security.

Security is a priority for the NETGEAR RP614 v4, which includes robust features such as a built-in firewall that protects the internal network from external threats. The router also supports SPI (Stateful Packet Inspection) and VPN (Virtual Private Network) pass-through, ensuring that users maintain a secure connection while accessing sensitive data remotely. Furthermore, it offers wireless security protocols such as WEP (Wired Equivalent Privacy) and WPA-PSK/WPA2-PSK, enabling users to encrypt their wireless connections effectively.

Ease of use is another significant advantage of the RP614 v4. The installation process is straightforward, thanks to a user-friendly web interface that guides users through the setup without requiring advanced technical skills. Additionally, the router's intuitive layout allows for easy navigation and customization of various settings, making it accessible for novice users while still offering options for more experienced users.

In terms of design, the NETGEAR RP614 v4 is compact and lightweight, allowing it to fit seamlessly into any workspace. With a combination of functionality, security, and user-friendliness, the NETGEAR RP614 v4 stands out as an excellent choice for anyone looking to enhance their internet connectivity experience in a home or small office environment. Its blend of performance and features makes it a reliable companion for anyone seeking solid networking solutions.