NETGEAR manual Model RT338 Isdn Router Installation Guide

Page 9

ISDN connection test fails:

Check that you entered the directory numbers in a correct format. Do not enter the area code unless it is required.

Recheck your directory numbers, SPIDs, and switch type (North America only).

For North America: If the switch at your phone company is running the National ISDN (NI-1) protocol, select “National ISDN” rather than the switch model (Nortel, AT&T).

ISP connection test fails:

Check that you entered the phone number in the correct format. Do not enter the area code unless required.

Note: In some areas of North America only, you must dial an ISDN data call using 1+ (area code) or you will receive a 56K connection instead of a 64K connection.

Router does not place a call when you launch your browser:

Make sure your PC has the router configured as its default gateway. Verify the gateway as described in the section “Verifying TCP/IP Properties” in this document.

If your PC launches the Dial-Up Networking program, change the Internet connection parameters:

a.Access the Internet Control Panel.

b.Select the Connection tab.

c.Depending on the Dial-Up Networking program, either:

Uncheck the check box labeled “Connect to the Internet as needed.”

Uncheck the check box labeled “Connect to the Internet using a local area network.”

Your router connects, but you cannot load any pages from the Internet:

Make sure your PC has one DNS server address configured. A DNS server is an Internet host that translates Internet names (such as “www” addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers for use. Follow the steps described in “Verifying TCP/ IP Properties” to verify that a DNS server address is present.

The Model RT338 router is now configured to provide Internet access for your LAN. For additional applications information, refer to the Applications folder on the Model RT338 Resources CD and on the NETGEAR Web site at: www.NETGEAR.com.

Model RT338 ISDN Router Installation Guide

Image 9
Contents Page Start Here Product IllustrationFront Panel Installing the Hardware Rear PanelConnect your PC or hub to the LAN port Setting up Your Network Prepare the RouterOrdering an Isdn Line Setting up an ISP Turn on power to the router Configuring the PCsReboot each PC on your LAN Configuring Windows 95 or Windows 98 for IP NetworkingVerifying TCP/IP Properties Configuring the RouterClick on More Info Verify that the DNS server is set to Enter your Isdn informationTroubleshooting Information Verifying the InstallationWait for the Isdn test to complete Enter your ISP account informationModel RT338 Isdn Router Installation Guide Trademarks M1-RT338NA-3