Apple MD031 setup guide Tips and Troubleshooting, If You Can’t Connect to the Internet

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Tips and Troubleshooting

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You can quickly solve most problems with your AirPort Extreme by following the advice in this chapter.

If You Can’t Connect to the Internet

ÂTry connecting to the Internet directly from your computer. If you can’t connect to the Internet from your computer, check your network settings. If they appear to be correct and you still can’t connect, contact your Internet service provider (ISP).

ÂMake sure you are connecting to the correct wireless network.

If You Forgot Your Network or Base Station Password

You can clear the AirPort network or base station password by resetting AirPort Extreme.

To reset the base station password:

1Use the tip of a ballpoint pen to hold down the reset button for one second.

Important: If you hold down the reset button for more than one second, you may lose your network settings.

2Select your AirPort network.

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Contents Setup Guide Page Contents Regulatory Compliance Information Getting Started AirPort Extreme has five ports, located on the back About the AirPort ExtremeAC adapter What You Need to Get Started About the AirPort SoftwarePlugging In AirPort Extreme Ethernet activity light Light Status/description AirPort Extreme Status LightWhat’s Next AirPort Extreme Networks Using the AirPort Extreme with a Broadband Internet Service To set it up Using the AirPort Extreme to Share a USB Printer To print from a computer using Mac OS X To print from a computer using Mac OS X v10.2.8 or laterTo print from a computer using Windows XP or Windows Vista Using the AirPort Extreme to Share USB Hard Disks To set it up Page Using AirPort Utility Setting Up the AirPort ExtremeOn a Macintosh computer using Mac OS X v10.4 or later Configuring and Sharing Internet Access Creating a New Wireless NetworkSetting Up the AirPort Extreme To set advanced options Setting Advanced OptionsTo allow client access to your network Allowing Wireless Clients Access to Your NetworkIf You Can’t Connect to the Internet Tips and TroubleshootingIf You Forgot Your Network or Base Station Password To reset the base station passwordIf Your AirPort Extreme Isn’t Responding If Your AirPort Extreme Status Light Flashes Amber To return your AirPort Extreme to the factory settingsOn a Macintosh using Mac OS X v10.5 or later On a Macintosh using Mac OS X v10.2.7 or laterIf Your Printer Isn’t Responding AirPort Extreme Placement Considerations On a computer using Windows XPUpdating AirPort Software Items That Can Cause Interference with AirPort Learning More Service, and Support Onscreen Help AirPort Extreme Specifications AirPort Extreme Specifications and Safety GuidelinesUsing your AirPort Extreme Safely About Operating and Storage Temperatures Regulatory Compliance Information Wireless Radio UseIndustry Canada Statement Taiwan Taiwan Warning Statements Page Page Printed