D-Link DGL-4300 Contacting Technical Support, Tech Support for customers within the United States

Page 69

Appendix

Contacting Technical Support

You can ﬁnd software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our web site, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone: (877) 453-5465

24 hours a day, seven days a week. D-Link Technical Support over the Internet: http://support.dlink.com email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone: (800) 361-5265

Monday to Friday 7:30am to 12:00am EST D-Link Technical Support over the Internet: http://support.dlink.ca email:support@dlink.ca

When contacting technical support, please provide the following information:

Serial number of the unit

Model number or product name

Software type and version number

69	D-Link Systems, Inc.

Image 69

Contents Page Contents Application Level Gateway ALG Conﬁgurations Table of Contents Appendix Minimum System Requirements Package ContentsIntroduction Features and Beneﬁts Connections Hardware OverviewLEDs Power LEDWireless Basics Standards-based Technology Installation ConsiderationsUsing the Conﬁguration Interface BasicWizard Internet Connection Setup Wizard Page Wireless Security Setup Wizard Page Modes WANMAC Address Use the Default MTUDhcp WAN Mode Static WAN ModeIP Address Subnet Mask Default Gateway Host Name Dhcp ConnectionPPPoE WAN Mode UsernameMaximum Idle Time PPPoE Connection Pptp IP Address Pptp Subnet Mask Pptp WAN ModePptp Server IP Address Username Maximum Idle Time Pptp ConnectionLAN Settings L2TP WAN ModeDhcp IP Address Range Dhcp Lease Time Number of Dynamic Dhcp ClientsStatic Dhcp Client List Add Static Dhcp ClientWireless Basic Wireless SettingsMode Super G Mode WEP Wireless Security ModeWPA-Enterprise WPA-PersonalVirtual Server AdvancedAdd/Edit Virtual Server Virtual Servers ListProtocol Private Port Public Port Schedule Save Application Level Gateway ALG Conﬁgurations Special ApplicationsIPSec VPN NetMeetingSpecial Applications Rules List Add/Edit Special Applications RuleRule Name Schedule SaveAdd/Edit Game Rule GamingGame Rules List Rule Name IP AddressGameFuel Setup GameFuelConnection Type Detected Xdsl or other Frame Relay Network Add/Edit GameFuel Rule GameFuel Rules ListName Priority Add/Edit Route RoutingRoute List Netmask Gateway Interface Metric SaveEnabled Access ControlAdd/Edit Access Control Rule Apply Web Filter Log Internet Access Filter Ports SaveEnable Access Control Rules ListWeb Filter Add/Edit Web SiteMac Address Filters Filter SettingsAdd MAC Address MAC Address ListFirewall Settings Enable SPI Enable DMZ DMZ IP AddressFirewall Inbound Filters Enable NameAdd/Edit Inbound Filter Rule Inbound Filter Rules ListConﬁguring an Inbound Filter Rule Advanced Wireless Settings Advanced WirelessPassword AdminSave and Restore Conﬁguration Save Settings Restore SettingsTime Time ConﬁgurationSet the Date and Time Add/Edit Schedule Rule SchedulesSchedule Rules List All DayEmail Settings Email Log When Full or on ScheduleSyslog System Commands Reboot the DeviceSystem Firmware Upgrade Notiﬁcation Options Firmware UpgradeFirmware Firmware InformationDynamic DNS Device Info StatusGeneral ServerWireless LAN Wireless RadioChannel Turbo Mode Security Type Statistics LogsLog Options Log DetailsSent Received TX Packets Dropped Errors Wireless StatisticsActive Sessions LAN StatisticsChange the default LAN IP address Change Admin PasswordAppendix Securing Your NetworkEnable WPA Personal or Enterprise Set up MAC FilteringSet the Visibility Status to Invisible Glossary Appendix Appendix Graphical user interface GUI Appendix Megabit Mb Megabyte MB Megabits per second Mbps Appendix Appendix Virtual LAN Technical Speciﬁcations Power Input Wireless Signal Rates1 with Automatic FallbackWarranty StandardsContacting Technical Support Tech Support for customers within the United StatesTech Support for customers within Canada Warranty Page Page Important Note FCC CautionRegistration

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