D-Link Di-524 manual Troubleshooting

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Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and operation of the DI-524 Wireless Broadband Router. We cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems.

Note: It is recommended that you use an Ethernet connection to

conﬁgure the DI-524 Wireless Broadband Router.

1.The computer used to conﬁgure the DI-524 cannot access the Conﬁguration menu.

Check that the Ethernet LED on the DI-524 is ON. If the LED is not ON, check that the cable for the Ethernet connection is securely inserted.

Check that the Ethernet Adapter is working properly. Please see item 3 (Check that the drivers for the network adapters are installed properly) in this Troubleshooting section to check that the drivers are loaded properly.

Check that the IP Address is in the same range and subnet as the DI-524. Please see Checking the IP Address in Windows XP in the Networking Basics section of this manual.

Note: The IP Address of the DI-524 is 192.168.0.1. All the computers on the network must have a unique IP Address in the same range, e.g., 192.168.0.x. Any computers that have identical IP Addresses will not be visible on the network. They must all have the same subnet mask, e.g., 255.255.255.0

Do a Ping test to make sure that the DI-524 is responding. Go to Start>Run>Type Command>Type ping 192.168.0.1. A successful ping will show four replies.

Note: If you have changed the default IP Address, make sure to ping the correct IP Ad- dress assigned to the DI-524.

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Contents Link AirPlus G TM DI-524 Contents Package Contents Introduction Connections Power AdapterLEDs Page Wireless Basics Wireless Basics Installation Considerations Getting Started Using the Conﬁguration Menu Security WEP Encryption Key Mode Keys Home Wireless Network Idssid ChannelAuto-reconnect Select Enabled or DisabledSecondary DNS Address Home WAN Static IP AddressIP Address Subnet MaskUser Name Service NameHome WAN PPPoE PPPoEPage Ending Home DhcpDhcp Server StartingAdvanced Virtual Server Using the Conﬁguration Menu Example #2 Advanced Applications Advanced Filters IP Filters Keywords Advanced Filters URL BlockingFilters URL BlockingFilters MAC Filters Name MAC Address Dhcp Client Advanced Filters MAC FiltersPermitted Domains Select Disabled to disable Domain BlockingAdvanced Filters Domain Blocking Domain BlockingAdvanced Firewall Enable or disable the FirewallFirewall Rules- Name Action Source Destination Schedule Advanced Ddns DMZ Advanced DMZUsing the Conﬁguration Menu User is the User login name Tools AdminPassword Administrator- admin is the Administrator login nameSet the Time Daylight Saving Tools Time DefaultNTP Server Time ZoneTools System Save Settings toLoad Settings from Restore to FactoryBrowse Tools FirmwarePing Tools Misc Ping Test Restart Device BlockPass Through Status Device Info WirelessView Log Status LogSmtp Server IP Address Email Address Status Log Log SettingsStatus Stats Status WirelessMicrosoft Windows XP Networking BasicsNetworking Basics Workgroup name Enter a Computer description and a Computer name optionalNetworking Basics Networking Basics Networking Basics Network Setup Wizard Computer Description if you wish this ﬁeld is optional  Right-click on My ComputerComputer name Checking the IP Address in Windows XPControl Panel Support tabProperties ConnectionsAssigning a Static IP Address Windows XP/2000  Select Built-in Ethernet in the Show pull-down menu System Preferences  Click Apply Now  Select Built-in Ethernet Selecting a Dynamic IP Address with Macintosh OSXChecking the Wireless Connection by Pinging in Windows Me Troubleshooting Page Manager  Go to Start My Computer Properties  Select Hardware TabAdapters TroubleshootingWhy does my wireless connection keep dropping? Troubleshooting Why can’t I get a wireless connection? Reset Technical Speciﬁcations Technical Speciﬁcations Wireless Data Rates with Automatic Fallback Why can´t I access the web based conﬁguration? Frequently Asked QuestionsFrequently Asked Questions LAN Settings button How can I ﬁnd my IP Address in Windows 95, 98, or ME? How can I ﬁnd my IP Address in Windows 2000/XP? Places and select Properties How can I assign a Static IP Address in Windows XP?Network Neigborhood icon Win ME My YesClick Specify an IP Address Dynamic Cable connection Static Cable Connection Frequently Asked Questions To set up your router How do I open ports on my router? How do I conﬁgure the DMZ Host? What is DMZ?Demilitarized Zone Frequently Asked Questions Frequently Asked Questions What are virtual servers? How do I use PC Anywhere with my DI-524 router?Create a third and ﬁnal entry as shown Click ContinueHow can I use eDonkey behind my D-Link Router? Then Continue How do I set up my router for Socom on my Playstation 2?Private Port Public Port How can I use Gamespy behind my D-Link router?How do I conﬁgure my router for KaZaA and Grokster? For the DI-604, DI-614+. DI-524 DI-754, DI-764, or DI-774 How do I conﬁgure my router to play Warcraft 3?Conﬁgure the Game Port information on each computer How do I use NetMeeting with my D-Link Router? How do I set up my router to use iChat? -for Macintosh usersStep Choose Apple menu System Preferences Choose View Sharing For File SharingFrequently Asked Questions What is NAT?

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