| Frequently Asked Questions |
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Step 2: Click the Home tab and click the WAN button. Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address by clicking on the radio button. Click on Apply and then Continue to save the changes.
Step 3: Power cycle the cable modem and router.
Turn the cable modem off (first) . Turn the router off Leave them off for 2 minutes.** Turn the cable modem on (first). Wait until you get a solid cable light on the cable modem. Turn the router on. Wait 30 seconds.
** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes.
Step 4: Follow step 1 again and log back into the web configuration. Click the Status tab and click the Device Info button. If you do not already have a public IP Address under the WAN heading, click on the DHCP Renew and Continue buttons.
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